eufyCam E330 (Professional) 2-Cam Kit, 4K Outdoor Security Camera System, 24/7 Recording, Plug-in, Wi-Fi NVR, Face Recognition AI, 10CH, Local Storage, No Monthly Fee

Las cámaras cuentan con una extraordinaria calidad de video y visión nocturna, es necesario buscar la mejor de las configuraciones para que no esté activando falsas señales pero tiene mucha flexibilidad, la función de geovallado es extraordinaria. El Home Base cuenta con muy poca memoria así que recomiendo de inmediato buscar la expansión de almacenamiento de inmediato

Easy to install and good quality.

Definitely satisfied with Eufy as a whole. The wide range of home security products (cameras and door sensors specifically) has served my purposes well and being able to tie these items together and have them in one app is awesome. The AI detection is clearly still learning and sometimes identifies non-human objects as humans. Eufy definitely cares about improving this though, and listens to their customers by asking for input and feedback on different things to help improve their products and user experience. The only thing software-wise that's missing is the ability to block out an area from detecting motion while still recording the area. Currently, the only way to do this is to actually black out a square as a 'privacy area's (intended to avoid impinging on neighbors' privacy rights). There were a few nuisance 'human detection' areas like my AC unit that have a black square over them to remove the nuisance notifications. Not a huge deal, but something to note. I have the cameras mounted to the soffit, and the cords running tucked into the vinyl siding and going in through windows to plug in on inside electrical outlets. The cords themselves are long enough to do so, provided you place them within a reasonable vicinity of a window. The cords are flexible enough to still be able to lock the windows, which is important for me. I don't really open and close the windows, so I'm not sure how doing so would effect the cords being repeatedly pinched in a window, but doing so once in a while has presented no issues. Eventually I'll add electrical outlets recessed into the soffit, but the current setup works well enough. The rich notifications (which include a still image of the detected vehicle/human motion) is great so I don't have to constantly open the app to see who it is. The viewing angle is awesome, I'm in a mobile home park, and due to the close quarters I have the cameras practically pointed at the ground to not give the idea of 'spying' on the neighbors. Despite being pointed almost directly down, it still captures a wide enough angle to cover the full area I need to for my lot. It almost looks impossible for it to capture anything useful based on the downward angle, but it works well. The Homebase is a great local storage option, and takes up next to no space - especially when compared to old traditional NVR-based systems like my older Reolink system at another property. Night vision also works well, and the AI detection still works great at night. Overall, it's the best system I've used. I'll be buying Eufy for my home security needs again in the future as needed.

Outstanding customer support. Setup/configure is reasonably straight forward. Nice high res cameras work well in both lit and non-lit environments. Getting the right camera angle can be challenging, but with some patience and enough fiddling, just about any angle is possible (easier with two people: one fiddling with camera base and another monitoring the phone app). The s380 home base failed on me. The symptom was "no power". I bought a replacement power supply, plugged it in, and home based powered up - for like half-minute (went from blue status LED to flashing red led, then nothing). I contacted eufy support. They went through the standard 'check this and that', but ultimately sent me a new s380 home base (very pleased with eufy support on that aspect.) I got curious about where the failure occured, so I tested the hardrive with some PC diagnostic/recovery data cables. The drive was completely unresponsive. Realize that eufy uses a proprietary Linux based file system, so I didn't expect to be able to read 'data' from the drive. However, my point here is that the data cable wouldn't even acknowledge that a device was present - the drive was completely non-responsive. Hind sight/takeaway - if you home base fails with blown power supply - check that the hard drive is still working BEFORE swapping in a new power supply

May 4, 2024....Seller contacted me regarding the unit. They are currently working on improved functionality for downloading video. They offered a solution which I am very satisfied with. My rating has been updated due to the excellent customer service. Hardware and setup 5/5. Reason for 2 stars is the very limited useability for me. I bought for the 24/7 recording ability. The 24/7 video can only be reviewed through the app. You cannot download it to phone or PC. Extremely inconvenient if you need to crop an event and save it permanently to PC. If anyone has figured out a way please let me know. This should be a very basic feature.