Treadmill

This is a first day review so I’ll update later if any issues. I paid the $20 fee for room of choice delivery which I’d highly recommend as the box is ~240 lbs. Delivery to my basement was great. I was surprised by how easy it was to unbox and assemble (6 steps). It took me 20 minutes until I was plugging it in. I haven’t bought a treadmill in 12 years and didn’t know what to expect. Exceeded my expectations dramatically. The 20/60” deck is huge. I’m 6’1” and 225lbs and I have ample space to walk/jog/run. Did around 4 miles in 50 minutes after firing it up. To me this treadmill matches commercial quality I’ve seen in gyms. Super stable, great controls, and no fluff, meaning no screens or subscriptions needed. I’m stunned to get something this nice at this price point. The controls are phenomenal and easy to adjust speed and incline. I’d highly recommend this treadmill to anyone in the market. Let’s see how it holds up over time.

This is a great machine and the company has amazing customer support! This is my 4th treadmill in 37 years. I paid twice as much as I did for my last machine but after researching for 2 years I was very confident that the Horizon would meet my needs for a long time. The box arrived in rough shape but the packaging was very strong. I assembled by myself with no problem, just needed my wife to hold part of the console while I fit it. There were a few problems with the treadmill, probably caused by rough shipping but when I contacted Johnson Fitness they immediately shipped out replacement parts and arranged for a tech to install them. I wanted a treadmill with a powerful motor, long and wide belt and with a strong frame that can stand up to the thousands of miles I’ll put on it. I don’t need a. “smart” machine with bells and whistles and subscription type apps that I won’t use. I either watch YouTube or run with Zwift which is very easy to connect to using my phone. I use a y adapter and hdmi cable to connect to a tv to watch. Bottom line I Strongly recommend this treadmill.

The good: The treadmill is sturdy, heavy, and compact. It has a powerful motor, and good roller and belt size for people who run a lot. On paper everything looks great. The bad: Basic features are missing. You cannot add to your run duration in the middle of a workout. Let's say you set a run for 45 minutes, and as you're getting close to finishing, you fancy continuing for 10 more minutes to make it 55 minutes. You cannot do this. You have to wait for 45 minutes to end the workout, then re-start another workout from scratch. Run duration is also limited to 99 minutes, so again, if you want to run more, you have to stop at 99 minutes, and restart. The Start, Stop, Speed and Incline buttons in front of you are mechanical and not sealed. If water or sweat splashes on them, it will eventually leak down into the crevices and all of a sudden your workout will be paused - until it dries out. This actually happened a few times to me before I figured out what was going on. Heart rate measurement via the two handles is completely off. Not only do you have to hold on to the handles for quite some time before you see your heart rate getting measured, and watch it slowly going up, the measurements are at least 30% off. I know this since my Garmin watch was showing accurate instantaneous measurements of say 150 bpm, while the treadmill took for ever to settle on 110 bpm! Now here is the great thing when you do hold on to the metal handles/bars; there are two little plastic buttons hidden in the handles, almost impossible to see, and if you accidentally press one (very light press), the treadmill will reset and go down to near zero speed and near zero incline. These blue buttons are meant to switch between intervals in interval training, but they are very easy to press by accident as you bring your hands to hold on to the bars, or to measure your heart rate. There are at least three ways to adjust your speed and incline (see the yellow ellipses in my photo/drawing). Why do I need three ways? Why can't Horizon use some of that valuable real estate on the panel to add basic features like adding to my run time in the middle of a session, or selecting how many miles do I want to run? Also, you can only run based on a set time - you cannot run by deciding how many miles you want to run. According to the manual you have to lube the belt every 150 miles - you do the math for your family. For a family of four that uses this machine lightly (5 miles per person per day), this means almost once a week! And how lovely the lubing mechanism is - you have to be extremely careful and watch a few YouTube videos, since invariably the first time you do it, you will mess up and the belt will no longer be centered. Instructions in the booklet cover just the bare basics, and are useless compared to videos of users online. Summary: this is a major pain. In short, this machine has extremely poor design and poor user interface written all over it. It only looks good. That's it! The ugly: worst customer service of any company - I should say totally nonexistent. I asked them a simple question about operation of the machine 6 weeks ago; yes, 6 weeks ago! I got a form letter email reply and nothing more. I emailed them again 3 weeks ago, and the same thing. Not a word from them. Summary: Avoid, avoid, and avoid. Thankfully I purchased from amazon and was able to send it back - thank you amazon!

I just finished putting this treadmill together. It was simple enough to put together with really only 4 steps. You will probably need someone to help you with the console when putting that one but other than that its a one person job if you can lift 50lb easily. The treadmill when received looked fine, after pulling everything out I found the pallet on the bottom broke from probably being lifted. I never saw that on delivery. But the pallet ended up pushing into my console and cracking it. I called Horizon and though the console is on back order until end of November, it doesn't sound like any issue getting a new one. Horizon also offered to send out someone to install it but its only a few screws and maybe 30 minutes top of work. I read other reviews that they had a broken console issue as well. I think its partially the shippers fault but you could also put some blame on horizon I guess based on the placement of where the console is and the padding around it. For a 340lb treadmill I think overall they did a good job packaging it, its just part of the shipping game. As said above this is a 340lb treadmill so when you get it if you live in an apartment or a place without a garage make sure to have someone there with you and so lifting straps and a dolly if possible. My shipper brought it right into my garage and then me and another guy lifted it first with a dolly then down stairs with lifting straps. I wish these treadmills came in seperate boxes one for the console, one for the motor, and one for the frame. Not even sure if that's possible but would make moving it so much more easier. The trick when putting it all together is keeping everything lose, don't tighten anything down until the end. Everything fits snug so to make it easier to put things together its good when there is a little give. Horizon gives you all the tools to put it together the only thing extra you need is a pair of scissors and a spot to put all the cardboard and wood for packing (there is a ton). After putting it all together I was able to move the treadmill with some ease. This thing is a beast and when folded up you can lean it back and use the wheels to move it around you just have to make sure you have wide enough area. If I could change one thing with maneuverability it would be to add larger wheels. It does move I just think bigger wheels might help a little more for moving on carpet. After getting it situated I had know problem loosening the belt and lubricating it. They include a bottle which you have to use half a bottle every 150 miles. After lubrication the treadmill ran smooth, I ran a quick mile and had no issues. I haven't messed with any more features but after I get my new console I will update my review with things I have learned.

I wasn’t looking for interactive one that I had to pay a subscription for. I just wanted one I could run/walk son when I couldn’t be outside - due to sunsetting earlier or weather. After a small mishap on scheduled delivery where they didn’t deliver and didn’t call to inform me that the shipment didn’t arrive to the warehouse in time, we rescheduled and the gentlemen were awesome. I got the ‘inside entryway’ option and they put it inside with no issues. I was super intimidated due to the extraordinary weight, as I am a 5’2” single female, but the hardest part of putting this together was laying it flat by myself (and not damaging it or my toes). After that assembly went very fast and smoothly. I’ve used it a few times since and have had no issues with the functionality. The ONLY issue I have is the Bluetooth connectivity. It will connect to Apple Music with no issue, but Spotify/audiobooks/ anything else, it cuts outs throughout the workout and you have to keep starting and restarting it. Overall, pretty good treadmill for what a treadmill is for.

Look, when you leave stars for a product, it's not about what it can do, it's about the value you expected, vs the value you got. You're here because you want a treadmill that's above the $100-$600 part range because you know those break, or will not be able to pull the mat, or some other poor quality get what you pay for problem. This treadmill is sturdy, first and foremost. It pulls the mat from under us just fine, the speed is surprisingly faster than we ever expected, anyone who isn't training for the Olympics should be able to find a speed they're more than satisfied with. There are some odd software quirks, It's odd to not include a longer data cable, the current length risks being cut by the metal when setting it up so you must use extra caution at that point. A second person helping would pretty much mitigate this risk entirely. The LCD screen is nice, and has some fun watchability features (no TV, but it's got a virtual track). The heart rate monitor works really well, it takes a few seconds to get it where you're at though. The ride is nice, if you have a good pair of shock absorbing sneakers you can go for hours on it. The controls are a little unintuitive and difficult to figure out, but it's nothing a quick read won't fix. My only real complaint is that the machine doesn't seem to have an "off" button, so it's either always in the on and ready state with the LCD menu burning out faster (no problems so far), or you have to flip a switch on the base of it. Really not a big deal, and it's definitely not enough to take away from the value I believe I received with this treadmill. I very rarely write positive reviews but I want to make the choice easier for someone than it was for me. If the price is what you were looking for, I don't think you'll be disappointed with the raw functionality this has. Due to negative reviews surrounding the incline feature, we only change the incline when we're off the machine to help it last longer, though it's not necessary. Below $1,000 at 01/2026 prices is a great value for the health you'll get back. Sincerely, thank you Horizon Fitness for creating this and giving us the opportunity to purchase it and live healthier lives at better value.

Delivered quickly, well packed. A incredibly quiet, solid treadmill. Very easy to work out on, very uncomplicated start. GREAT speakers that were a very pleasant surprise once we got the Bluetooth paired, which was not difficult, and a nice little fan as well. The console sits a good bit higher than our ancient NordicTrack that it replaced, and that took a little getting used too, but it was helped by how incredibly well built it is and how comfortable it is to work out on. Assembly was done by our grown son who was visiting, with a little help from 5’ tall 68 year old mom, lol. The only significant assembly challenge was the placement and securing of the console, since height challenged mom was in charge of steadying/supporting the taller console while son made the necessary electrical connections and tightened up all of the nuts and bolts 🫣 It is used by the mom and dad daily, and by the grown kids and their spouses whenever they visit, and everyone is impressed with the build quality.

- REGISTER WHEN YOU BUY TO EXTEND THE WARRANTY - The web form errors if you attach a receipt so skip that I guess. Other reviewers say you have TEN DAYS after purchase. T202: Admittedly this is my first treadmill purchase. However, I spent several hours researching and reading before deciding on this one. Especially with prime shipping and an extended warranty, to be less than $1k with tax is bonkers. We've only put about 20 "miles" on it so far but could not be happier --again, for the price. Some random thoughts: - Disassembled, the base is a bit too heavy to move with 1 person unless you're just rocking it into place (and you weight over 170 pounds). The instructions say keep it deployed and shipping cables in until done so you can't use the wheels :( - The speaker is a joke, not nearly loud enough to understand a podcast over my clopping hooves - Fan is homeopathic but better than nothing - Assembly is super fast and easy, pretty large and grippy tools included - Incline is incline -- we only have 7 foot ceilings where we put it which I stupidly did not account for. Wife can crank it but I'm too tall to get anything above 4 running or my head will hit the ceiling. - Well built, at least the important parts. Control panel wont cosmetically survive a topple or a drop with assembly unscathed Most importantly: For the the 60" deck, good reliability, adequate power I haven't found a better deal. Add in a $30 bluetooth speaker, $60 two year warranty, and a $20 floor fan and the package will rock many $1500 treadmills out there. Read the bad reviews: many talk about how their machine was serviced -- notice nobody says that they get ghosted by support like I read with many nordic track reviews. Update: one month in and this has changed my life. Working as expected.