My replacement filter came with water in it, is that normal?

Hi, Thanks for your interest in our CF filter product. No it's not normal; Amazon may have shipped a returned product by mistake, and you may need to contact Amazon customer service for replacement. If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you. If you have any other inquiries, please feel free to contact us. 1-888-352-3558 (8:00 AM - 5:00 PM PST, Mon - Fri). Kind Regards Mia Lauren Customer Service Rep

What does the Ph come out to ?

Hi, Thanks for your interest in our RO product. Please note that our RO unit is not designed to adjust pH, so the filtered water's pH will depend on the source water directly. There's no fixed pH number, thank you. If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you. If you have any other inquiries, please feel free to contact us. 1-888-352-3558 (8:00 AM - 5:00 PM PST, Mon - Fri). Kind Regards Mia Lauren Customer Service Rep

What nsf rating is this?

NSF/ANSI 58&372 Certified 94% TDS reduction Waterdrop RO system has passed 400+ chemical lab tests.

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Waterdrop WD-G2CF Filter, Replacement for WD-G2-W, WD-G2-B, WD-G2P600-W Reverse Osmosis System,12-month Lifetime

Waterdrop WD-G2CF Filter, Replacement for WD-G2-W, WD-G2-B, WD-G2P600-W Reverse Osmosis System,12-month Lifetime

Product ID: 201779676

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Details

Material
1. System 2.pp
Product Dimensions
4.9"D x 4.9"W
External Testing Certification
CE
Product Benefits
Effectively
Brand
Waterdrop

⏳12-month lifespan

💧1100 gallons filtered

🔄3-second twist install

Description

💧 Twist, Refresh, Repeat — Pure Water Made Effortless

2 IN 1 COMPOSITE DESIGN - Advanced dual-stage filtration removes sand, rust, and impurities for pure, refreshing water every time.
HIGH CAPACITY FILTRATION - Filters up to 1,100 gallons, ensuring your hydration game stays strong and uninterrupted.
EFFORTLESS 12 MONTH PURITY - Enjoy a full year of crisp, clean water without the hassle of frequent replacements.
PREMIUM ACTIVATED CARBON BLOCK - Eliminates chlorine, odors, and organic contaminants for a taste that impresses even the most discerning palate.
TOOL FREE QUICK TWIST REPLACEMENT - Swap your filter in just 3 seconds—no tools, no fuss, just fresh water on demand.

The Waterdrop WD-G2CF Replacement Filter is engineered for seamless compatibility with multiple Waterdrop reverse osmosis systems. Featuring a 12-month lifespan and a 1,100-gallon filtration capacity, its innovative 2-in-1 composite design combines activated carbon and sediment membranes to effectively reduce contaminants like sand, rust, chlorine, and odors. Installation is a breeze with a quick, tool-free twist, making it the smart choice for professionals who demand clean water without downtime.

Specifications

Item Weight	2.6 Pounds
Item Dimensions D x W x H	4.9"D x 4.9"W x 8.1"H
External Testing Certification	WRAS
Compatible Water Purifier Models	Waterdrop WD-G2-B, Waterdrop WD-G2P600-W, Waterdrop WD-G2-W, Waterdrop WD-G2MNR-W
Material Type	1. System cover: plastic 2.pp cotton & carbon block

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