Tripp Lite Rack Mount KVM Console, 19 inch LCD Display Monitor, Touch Pad, 0-9 Numeric Keypad, 1URM, 120/240 VAC, 1-Year Warranty (B021-000-19)

While the keyboard and trackpad are not as nice as what I have at my desk, they are probably both the nicest I've used at a rack. Construction is sturdy. Slides smooth. While I installed it by myself, I would recommend a second set of hands.

When I received this item, the mouse pad and keyboard did not work. At first, I thought the PS2 to USB adapter was not working so I contacted Tripp Lite and got a replacement. When the adapter came in, I hooked it up and that did not fix the problem. After contacting Tripp Lite again, I was given a list of actions to take to clear up the problem. (Procedure A) After following that list, the problem was not resolved. When I told Tripp Lite that the procedure they gave me didn't work, I was referred to follow Procedure A. After repeating this step about 5 times without the problem clearing up, I was again told to retry Procedure A. After a few more calls to Tripp Lite and repeating the procedure that didn't work several more times. ( I even made a video of me following their instructions and sent them a YouTube link) I received an email from Tripp Lite with a vague hint that the rackmount display should be returned for service. After sending emails to Tripp Lite requesting repair service for the device I never heard back from them. My best guess is that if they ignore me long enough, the warranty will run out so I can be charged full price for the repair. The only Tripp Lite products I plan on buying in the future are second-hand products. At least then I will not have to worry about dealing with Tripp Lite's Customer (non)Support.

Great basic rack console. Single input - works well when you need a single input or you're using with another KVM. Only concern is the flimsy rail kit, which twisted a little bit during the install. But once installed in the rack, it was stable and solid.

Works great, easy to use.

The equipment arrived defective, it does not start, we need to make the process for the guarantee, we need to know how to do the process of return for guarantee

This looked great for our new full size rack but it works but once in a while it has to be disconnected and then it works again. Just sad it has to be reset once in a while.

Great rack-mount keyboard/monitor. I had this ordered to replace an existing ACNodes brand unit that had finally went defective in an E911 system equipment rack. Replacement hardware is solidly built and worked perfectly, as did the monitor/keyboard unit itself. Screen area is much larger than the old ACNodes unit, because this Tripp Lite unit has a smaller frame area around the screen, allowing the screen itself to be much larger while fitting in the same space. Screen is nice and bright too, with good image color. Exactly what we needed.

Although our first KVM had 6+ keys that didn't work; I had a great experience with Amazon completing an advanced RMA! Pros: The unit has a very solid feel. The screen is very stiff when opening (which I like), not flimsy and shaky when typing. The KVM does not flex much with hands resting on the keyboard. Cons: The screen is a little fuzzy and not as clear as I'd expect from a quality LCD

Buenos materiales y la consola sin duda ayuda con el trabajo en un rack