TRENDnet 56K External Data, Fax and TAM Modem, TFM-560X

I was upgrading my old computer system and decided to throw in a Windows 7 compatible modem. I was happy with my old U.S. Robotics Software Faxmodem USR5660A, but it was strictly for Windows XP with no new drivers available. It always connected at 45.2K or 44K baud and has a speaker on board. The Trendnet modem seemed a good deal. But it would not connect at more than 33.6K baud. It has no onboard speaker and directs the dialtone and dialup to a sound card. The problem is it does not necessarily direct the audio to the DEFAULT audio card, and there is no way to get it to direct output to the sound card of your choice. I have a sound "card" built into the motherboard plus a pro-recording ASIO sound card. The darn Trendnet modem kept outputting to my unconnected pro-audio card instead of to my default desktop speakers. If you need a Windows 7 compatible PCI modem, stick with U.S. Robotics. The U.S. Robotics V.92 PCI Software Faxmodem USR5670 has drivers available for all Windows operating systems and runs on Windows 7 with the Microsoft driver included within Windows 7 (no additional driver needed.) I shipped my Trendnet modem back to Amazon for a refund. Amazon promptly authorized the return and refunded the payment including return shipping costs. The USR5670 installed and worked fine in my old computer under Windows XP, but would not connect above 44K baud. I could not connect at 45.2K baud as I could with my old USR5560A modem. I kept the USR5670, but this irked me enough to try one more modem. I looked at the U.S. Robotics 56K V.92 Performance Pro Modem USR5610C , a hardware modem. It works with every Windows operating system from MS-DOS through Windows 7 plus Linux. A new USR5610C modem is pricey, but I found and ordered a factory refurbished USR5610C modem available online for only a dozen bucks plus change with free shipping included, a real bargain! The USR5610C easily installed and its flash memory was easily updated with software downloaded from the U.S. Robotics support site. This modem connected at 45.2K baud, and, as an added bonus, it maintained a steadier and faster transfer rate downloading files and surfing than any of the previous software modems I tried. In fact, with this modem I was finally able to successfully download a file I had been unable to download from one website after numerous attempts over many weeks. If you need a low-profile PCI modem, the USR5670 PCI modem includes both standard and low-profile brackets. The USR5610C is a standard size PCI modem and will not fit in a low-profile computer case. The bottom line, forget the Trendnet modem (1 star). The USR5670 software modem works okay (4 stars), but if you see a bargain priced refurbished USR5610C Performance Pro hardware modem (5 stars), go for it! (Note: make sure you get a USR5610C modem, NOT a USR5610A modem. The USR5610A does not run under all Windows systems!)

I bought because of price and description. I am running a WIN7 64-bit system. I followed the install instructions but it would not install. I called tech support. They had me remove the modem hardware and reinstall. Now I get 9 drivers listed in the device manager. The technicain gave me a case number and said someone would call me within 24 hours. After 36 hours, I called again. I was then told they were very busy and they would return my call in 10 minutes. After 2 hours I called again. I was again told they were very busy and they would definitely return my call within 10 minutes. It is now the next day and no call. Support comes out of Southern India and is available 24/7 for the U.S. and Canada. Stay away from Trendnet - questionable product and horrific support. Documentation is marginal at best.

I had issues from the get go with this card: it was very hard to install (the plate is about 1/8 of an inch too close to the board). Passed that, the OS does not want to behave with it: it recognized eight different modems out of it and is unable to install properly a driver for any. Contacting Trendnet customer support is like making a prediction with an 8-ball. Their responses are random and unhelpful. This card will go back within the next couple of days. A waste of time and money. Don't bother.

I am not a computer novice, and have been installing hardware on my personal computers for years. I cannot get this modem to work. I have an all-in-one printer that serves as a fax machine - but it wastes so much ink I wanted to go completely paperless. What I wanted this modem for was to capture faxes on an office computer that is left on at all times. I have a dedicated fax line - but I cannot get it to work. The directions are far from adequate, and I have not been able to get any customer help from the manufacturer. I feel I wasted not only my money - but way way too much time on this.

The modem never worked but was too cheap to return. It installed okay but would never actually dial out. I found another modem in an old PC in the garage and it worked just fine.

Modem would not go off hook. It would not generate DTMF when ATDT commands where given. It would not pickup when ATA set. Tried it on both a Ubuntu Linux and Windows XP computer. Same results. Winmodem worked perfectly on the same phone line. I returned the modem and purchased a USR USB external modem. USR modem worked like a champ on the first try. Amazon return process is great! Spend a little more and purchase a USR USB external modem. No external power supply to deal with.

I searched and searched for the right 56k modem so that I could make calls from Outlook but this wasn't the right one. Time got ahead of me and I never got it sent back to the seller within the time limit. I must say that the seller got it out to me in record time and it was just as advertized. Though, if there had been a better picture of it on the box I wouldn't have ordered it as I would have seen that it was the wrong one. Of course, the packaging is not the seller's fault. Sorry for the negative review.

I ordered this based on all the positive reviews. But after two days I could not get it to work. At first the computer wouldn't recognize the modem, then the modem wouldn't find the phone line. Drove me crazy. Finally I packed it up and sent it back. Then I checked online for other reviews. I found this: HiRO V.92 56K Internal PCI Data Fax Voice Modem (Microsoft WHQL/Vista/RoHS) (H50003) (Microsoft WHQL/Vista/RoHS) (H50003) [...] Ordered it, installed it and within an hour sent my first fax.

very good!!!

Works as it should ...

Jetzt kann ich problemlos Fitz!fax unter Windows 7 (64 Bit) PC benutzen. Alle im Internet angebotenen Tipps hatte ich vorher ergebnislos ausprobiert.

Für gelegentliche Faxe benötigte ich ein Modem. Damit USB-Ports frei bleiben habe ich eine Steckkarte gekauft. Installation funktionierte gut. Preis ist oK.