CRAFTSMAN Tool Chest Combo with Drawer Liner Roll, 26-Inch, Rolling, 5 Drawer, Black (CMST82763BK)

Toolbox came packaged nicely. Item as described. No damage to item in transit. Note that top toolbox is shipped within the lower tool storage area of the bottom toolbox. I dented the bottom closure getting it out (it's screwed in so it doesn't move and get damaged...these screws are then used to secure the smaller toolbox to the top of the bottom toolbox), but that's my bad. If you use more care than I did getting the smaller toolbox out, you'll be fine. Very nice looking toolbox, and happy to have a reasonably priced Craftsman toolbox to store my Craftsman tools. The value on this toolbox is very good, considering I have seen this toolbox for twice as much or a lot more elsewhere than from this seller. I own a few small hand tools like a sander and jigsaw, etc, and they fit in the lower part of the toolbox perfectly. So basically, great value. Just slow down and take your time getting the bottom toolbox section out of the lower toolbox area so you don't dent the bottom door like I did.

Tool chest is exactly what we wanted but it was bent and dented in Transpotation

The assembly of the tool chest was not too difficult. It consisted of putting on the wheels and attaching the smaller chest to the larger chest. There are only two wheels that turn so you have to make sure you put them on correctly or you might tip your toolbox over when trying to move it around. I am disappointed with the quality of the Craftsman tool chest. It is definitely not like when Grandpa used to buy Craftsman toolboxes. This is thin metal. The bottom panel that opens and closes to hide the bottom compartment is thin and it keeps coming off. The Craftsman logo arrived broken and there is no way to reattach it unless I glue it. Since that is just cosmetic, I am not overly concerned about it but a new product should never be sold broken. A small cosmetic defect does not warrant a return but if that bottom panel keeps slipping off, it just might. However, packing up something like this can be a nightmare and I just might keep that panel open. It is something that the buyer should be aware of. Another thing I noticed is that it tips over very, very easily. I do not know if it is because the metal is so lightweight or what. If you open a drawer with heavy tools in it, be careful. Make sure the rest of the cabinet is weighted down to hold the cabinet back. It tipped twice on me so far. I had to put heavy power tools and batteries in the bottom to stop this from happening. That is not what I want to store down there but maybe that is what it is for.

I read the reviews only after purchasing this toolbox and was afraid mine would arrive damaged as others have experienced. I watched the tracking until it showed the truck coming up my street and then went outside to wait for it. It was a full sized Amazon freighter that pulled up. Two guys opened the doors and inspected the box before even unloading it. I watched as they carefully communicated and unloaded the box together. They both then noticed me while walking up to the door and gave a friendly hello. I was actually impressed by their level of care. I am in Los Angeles so I would estimate the average level of caring for other peoples things as quite low in this part of the country but these boys did great before they even knew they had eyes on them. I opened up the box and not a single dent, scratch or blemish! Has assembly grease along the drawer guides and bottom door but that was easy to cleanup. It arrived in perfect condition and I am completely satisfied with this purchase. The box itself was easy to assemble and is pretty sturdy. Note: mine was delivered from the Amazon warehouse just north of Los Angeles and only had about 50 miles to travel. I am assuming those who received damaged units had a further delivery distance and likely changed vehicles multiple times.

I tend to read reviews and think oh that wont happen to me. It usually doesn’t. This one i should have listened to. If this is craftsman then they have lost their minds. What 3” of extra packing could have done, would have taken my review up maybe 2 stars. It then would have arrived without dents. And these aren’t little knocks and dings. These are dents that prevents it from opening drawers and cabinet doors. Even without the dents this item is made of very thin and flimsy material. My husband opened it without thinking and destroyed the packing box. While it wasn’t much, I would have taped it to pieces to send this back. But now we have a bent up tool box that is barely usable and we can’t send it back. Please read the reviews to know even if you have the most careful of transporters you will still receive a tool box that is made of less than top quality metal and will literally bend while putting your tools in it.

The product was just ok for the price, but like many others here, I found that it had parts that were bent (drawer rails), surfaces scratched and smaller pieces (Craftsman logo) broken off. The screw holes for the upper portion also seemed to be stripped. I had the same issue that others had getting the door for the very bottom storage to work due to the bent rails, but I don’t plan on using it for anything I use often. I was able to bend some of it back into place due to the metal being so thin but overall I feel like no one quality checked the packaging before it was boxed up. Again, just an ok product.

Great toolbox!

I was weary about buying after seeing the reviews with damage and issues, but rolled the dice.. this toolbox is awesome! It was delivered without a single scratch, dent, or mark. Just as sturdy as any other Craftsman toolbox I've ever seen... drawer rollers are buttery smooth, locks work, the thing is just solid and looks premium. Definitely a great value for the money.