Key Performance Indicators: Developing, Implementing, and Using Winning KPIs

When you are trying to implement a performance mesurements system in a non-profit it is extremely important to have tools that are clear, concise and useful.Parmenter's book Key Performance Indicators especially the second edition played a clear role in helping me design indicators that made the most sense. Further the info in the book played a key role in helping my office develop workshops to explain how to develop indicators and identify indicators for support as well as social service program areas that made the most sense. I highly recommend this book if this is the dierction you are moving in.

If you have been asked to implement, think about, derive or identify potential KPIs for your company, this book is invaluable. This book contains a totally new way of considering how to define and present performance indicators. While some implementation strategies provided are 'idealistic' the main concepts and distinguishing between types of indicators makes this a book worth buying.

A really good introduction to KPIs. I've had this in my library since the 1st version came out a few years ago. I work with balanced scorecards and this book helped push me in the right direction when I was struggling to get started. A few people have complained that the templates in the book are only available in electronic format for a fee on his website but everything you need is in the book to get started. I recommend this book to anyone getting started with balanced scorecard or other measurement methods. I just bought the audiobook version and includes over 100 pages of templates and other materials in pdf format. Key Performance Indicators (KPI): Developing, Implementing, and Using Winning KPIs

I got the book on time, no issues on delivery, good conditions. I received the book as requested, the saller provided the product as it was published in the link. The content of the book is as described on the description of the book. There was no inconvenience with the bought of this book.

This books helps people to get acknowledged with KPI's. Though basic and somewhat repetitive, it is a good starting point,

This book is a must for everyone who works with Balanced Scorecard. Despite some points of view, is an excelent complement to other books such as The strategy focused organizations and Strategic Maps.As a business consultant I strongly recommend to read these books.Mario Chávez

The bible for any dedicated to business growth

This book is useless. Parmenter's true identity is revealed through his example of the "used car sales man".An endless litaney of checklists, meeting agendas and templates ... And he sells these again on his website?