GreatCall GreatCall Paperback Book - Red

Bought for my 89 year old mother. Phone is easy to use, loud ring tone, she can hear callers, emergency service is available at an affordable cost in case of emergency. Tried various flip phones, this was the best. Highly recommend.

The Jitterbug 2 is not compatible with Consumer Cellular. You’d need a SIM card. Setup took under 5 minutes. Porting over a number can take up to 2 business days.

Complete Disaster for Elderly Users – AVOID This Phone! I regret upgrading my 92-year-old mother’s flip phone to this “new and improved” version. The previous model worked perfectly for her—she could simply open the phone and it would ask, “Who do you want to call?” She would say a name, it would confirm, and then dial. Simple and effective, exactly what she needed. This “upgrade” is a nightmare. Instead of keeping the user-friendly, straightforward design, this phone now tries to force the use of Alexa as a "smart" assistant. The setup process alone is a maze. You have to link the phone to an Amazon account, then connect it to the Alexa Lively Skill, log into Lively, name the phone, and then go back to the phone and finish the linking. Even after completing all these steps, the Alexa skill might work some of the time, but only if you give a convoluted command like, “Alexa, ask Lively to call...” and then finally say the name. This is beyond frustrating for a tech-averse elderly person! This phone is supposed to be designed for people who don’t want, or cannot deal with, complicated technology. But it’s riddled with issues. After spending three hours on the phone with Lively tech support, I managed to get it working… for about 10 minutes. Then it inexplicably stopped. I called support again, and we had to unlink and relink everything. It worked—for a short time—only to stop again. This phone is absolutely unreliable. To make matters worse, when we tried to revert back to her old phone, we learned that Lively no longer supports it! So now we’re stuck with a phone that is essentially unusable for my mother, who can barely see or operate a regular smartphone. If you are considering this phone for a senior, especially someone with visual impairments or minimal tech experience, DO NOT buy it. It’s not just frustrating; it’s completely unfit for the purpose it’s marketed for. This phone is a waste of time, and I regret the decision to upgrade. Avoid at all costs if you care about functionality and simplicity!

If you want a simple phone just for calls and text this is the perfect phone for you. I am satisfied. Thank you Jitterbug

My 90 year old mom had the first Jittlerbug flip phone, not smart phone, which unfortunately is no longer available. This phone is much too complicated for her and has too many options. There are too many steps in order to make a phone call. There is no ability to change the screen or alter it. This is useless for her. I'm giving it 3 star not necessarily because my mom cannot use it, but that it is not intuitive for many seniors. So sad the original flip is no longer available. Mom needs a phone to make phone calls and nothing else.