Ting Electrical Fire Prevention Sensor & Service - Residential Use Only

Very easy to set up and connect. The peace of mind is the invaluable. It gives me accurate readings 24/7 and will alert me for any major voltage changes or power outages.

Love this thing and definitely feel safer. In addition to arcing, it lets me know if there’s a power outage and inclement weather. Nationwide insurance is giving these away to homeowners (including monitoring), if that tells you anything about its ability to prevent fires.

With all the house fires from batteries and such, I wanted a little peace of mind. This was super easy to setup. Scan the QR code, create a login, and plug it in. The app is pretty straight forward and easy to read. The WiFi connected just fine. So far so good.

easy to set up. gives you peace of mind, especially with an older house

As a professional electrical engineer, I was curious about this product. It claims to be capable of detecting electrical hazard in residential. I have to say the product is a disappointment and the customer service is far worse. Trust the complaints and reviews in Better Business Bureaus (BBB). There are hundreds of complaints there. While many people might purchase this for “peace of mind”, the only peace you get is wasting your hard earned money on a product that does not work as advertised. So save yourself the money and the hassle because the company will go an extra mile to deny you a refund. The whole business seems to be set up to upsell you electrician service call from false positive alert. THE PRODUCT: It claims to detect hazard by detecting radio frequency (RF) in the electrical voltage sine wave. The issues is many other common household appliances also generate RF and are electrically noisy without being a hazard. The device also plugs into a wall outlet, hence it is only sensing the voltage on one leg of the 120/240V split phase residential circuit. In order to sense both circuits, one must install two of these on both legs. The device also falsely detects “loose neutral” issues on the utility side before the meter. The app is clunky and within a few days, it starts losing WiFi signal randomly before completely lost connective and become useless. Customer service advised the communication module in the unit may have gone bad. CUSTOMER SERVICE: Returned the device using the pre-paid shipping label. Still no refund after two weeks the return package was received by the seller. Amazon customer service contacted the seller on my behalf and yet still no response from the seller after 48 hours. Finally, Amazon customer service stepped in and refunded my order. This company is shady at best.

I’m amazed at how well this works. The customer service is amazing. I was alerted that there was arching in my home after working with an agent it was determined that the electrical company needed to come out and inspect their equipment. If I would have needed to repair anything ting would have covered repairs up to $1000 dollars. This device is so worth the price.

I like the info and reports. The app could work better on the iPad because it doesn't rotate properly in landscape mode which is what my iPad uses in the stand so it's a bit annoying. I like the reports of voltage, brownouts, and blackouts. I will probably renew the service for another year unless they raise the price. Anyway, 4.5 stars and I'll round up to 5.

Until it actually detects an issue, I can’t really say how effective it is. Good product strategy though :)

Works exactly like described. No surprises

I contacted ting about the renewal rate. If you live in the USA, it's $49 in US dollars. If you live in Canada, and they find out (my case) THEY WILL DISCONNECT YOUR SERVICE. It works fine here, it's a shame they have not officially expoanded service to Canada yet. Apparently it's being sold here by an unauthorized third-party seller.