GE Profile PFQ97HSPVDS 28 Inch Smart Front Load Washer/Dryer Combo with 4.8 cu.ft. Capacity, 12 Wash Cycles, 14 Dryer Cycles

First let me say this is a brilliant and innovated idea. I feel it should have been done decades ago. Combining a washer with a heat pump to dry the clothes may be a relatively new concept but I feel this may very well become the way washers will all work in the future. That being said, the number one complaint I found when researching this item before purchasing it, is that sometimes clothes aren’t completely dry. This is not a conventional clothes dryer, there is no heating element and no exhaust vent. The heat pump pulls air from the laundry room into the machine and removes the moisture sending it down the drain. If this machine is placed in the basement or carport as some people do, due to no room for an actual laundry room inside the home, the air this machine pulls in may be cold and humid. Putting moisture from the surroundings back into the machine will not allow the clothes to dry properly. Make sure you do these three things to insure DRY clothes. 1 The air surrounding the machine should be moderately dry. If you place this machine in a moist area try using a dehumidifier to remove excess moisture from the room. 2 The air surrounding this machine should be relatively warm. There’s no heating element in this machine. The surrounding air is all the heat this machine uses to dry clothes. If the air surrounding the washer is cold, try leaving the door open to allow heat from other rooms to enter the laundry area. Or open a heating vent to allow more heat in the laundry room. 3 Air flow is important. If the machine is crowded, air can’t be pulled through so moisture can be expelled. I never fill my washer more than about half way full. This is a large washer, half full is still a large load. Doing these 3 things, my clothes get COMPLETLY dry. I hope this will help if you are having problems with damp clothes.

We received this machine 12/31/2024 New Years Eve only to take the wrapping off to see the left side was damaged with a huge dent.we bypassed that hooked it up to start a load it started washing pretty good but when it got to spin the machine came alive it started jumping and shaking and banging all over the place. We had no idea what to do we tried pressing pause it didn’t work we could hold it because of how heavy the machine is, we unplugged it and it still went crazy for another minute or something. We read through the manual watched you tube videos to see if we can do something on our own. Nothing! We contacted everyone with no response amazon put in a note to the seller and the seller well another problem they act like it’s your fault the machine came to you broken . This seller should not be selling on amazon if u look on the seller comments I am not the only person having this issue. I called the seller with no answer for hours than at the end of the day I get them on the line and the person who answers the phone gives way to much attitude and hostility. I’m still waiting for them to schedule an emergency Service appointment or come get the machine and refund me my money so sad .. please do not purchase from this seller and be careful buying large purchases like this on amazon!!!!

I have been using this exclusively for over two years now. (Well, except when I visited somewhere for a week that had more conventional machines.) It is perfect for me. Your mileage may vary. What this is absolutely great for is last minute stuff. Usually when I go to bed, I make sure I have clean clothes for the morning. If I don't, I can just throw some in this machine, start it, and it will be ready in the morning. I don't have to stay up an hour and a half to move it over. Even if I forget until the morning, if you only throw like five things in it, the machine automatically adjusts to the load size and finishes both wash and dry in the like hour it takes for me to get ready anyway (though it doesn't adjust the estimate until you actually start it, so it may SAY it will take the normal like three hours when you start it). I almost never need to do multiple loads in one day. Frankly, I don't like spending a whole day just on laundry. I would much rather do one load, put it away, and *maybe* put another load in the machine to put away tomorrow or just run loads on two separate days of the week. Now as to the drying effectiveness, obviously a compromise like this has drawbacks, but I think they did really well. There may be some water around the door seal (where the hot air doesn't get to), and you might have a sock there that actually needs to hang up to dry on the edge of a laundry basket or a lampshade or something. But while I don't like the "Don't believe your lying eyes!" phrasing the company has allegedly responded to some people with, it almost always does actually get things dry. It's just that usually, it finishes drying after the machine turns off. If you get them out immediately, there is enough residual heat that even though the clothes won't feel 100% dry as you pull them out, they will by the time you finish sorting and everything. If you don't pull them out immediately, they will be dry by the time they are cool. However, this does depend on it having enough room for the clothes to actually move, rather than being so full that it's one giant chunk of clothes. I'd say you can fill it maybe 75-90% full without keeping it from drying. 95% full the clothes touching the metal of the drum will be dry and you can pull those out and start the machine on "dry" again. I've only done this like once or twice before I got the hang of not filling it too full. Of course, the more full it is, the slower it is. I usually fill it about 75% full, and it takes an hour to wash and two hours and change to dry. As previously mentioned, I've also thrown like five things in and wash and dry together only took less than an hour. About half full, it takes about two hours all together. Towels can take longer than thin shirts, but it does work (again, as long as the laundry can mix). Part of what reminded me to write a review is that I recently had the first time where it didn't get something clean. There was a chunky vomit situation, and several chunks were too big to fit in the drain holes. I scooped those out of the machine with a spoon, hosed the laundry off outside, ran the self clean cycle, ran the dirty load again, and everything was fine. The controls are mostly intuitive, though not completely perfect. They are all touch buttons; pushing hard is not necessary or productive. The least intuitive part is that if you ONLY want wash or dry not both, since it defaults to both on, you have to touch the button for whichever you DON'T want on to toggle it off. (I think I saw another review mentioned being confused by this, though it made sense to me.) I didn't think I'd like the smart dispense detergent feature as much as I do. Once you toggle that on, it will default to on until you manually turn it off. It saves you a step. All you have to do is throw in the dirty laundry, check the lint trap, and start the machine. And you can dump in like a whole 50 oz. bottle of detergent at once (though I buy the even bigger bottles and therefore might have to take the lid off the bottle like three whole times, horror of horrors). I have never connected it to Wi-Fi. I don't see the point, and I know IoT devices like this are generally the weakest point in your network security. (I also do not have any "smart" speakers or anything.) Plus, while I don't know of cases where GE in particular has done it, I've heard of other corporations installing "updates" that make things worse, and I didn't want to leave them that option. (See the Consumer Rights wiki or fulu.org.) I do like that it works off 120V AC. I have a conventional dryer and the right 240V outlet for it in my house (I assume both work and they're even still hooked up though I haven't used them since I got this), but I'm working on retrofitting a camper trailer with solar panels (and batteries). Getting sufficient 120V inverters is enough of a hassle without having to find a way to also either wire them in series or get a dedicated 240V inverter just for one device. I see why most people don't bother with true dryers in campers, but I will (hopefully) have that luxury. Durability wise, this has mostly been great. For a while, I had the habit of leaving the lint filter sticking out to remind me that I'd already cleaned it, but then my husband stumbled into it and broke the handle off. I was able to get it back on, and everything still works. There have been no other issues. The operating noise level is entirely reasonable. It's not significantly louder or softer than any other laundry machine I've ever used, though if it's either I'd lean towards quieter. I can hear it running in the basement from the first floor, but not the second. The dryer stage in particular is monotonous enough that it fades into the background and I can forget about it easily. (In contrast, I am incapable of "tuning out" the music in the average retail establishment unless I drown it out with headphones.) If anything, it's too quiet and I won't notice that it's done when I want to remember to fold it. Maybe if you're willing to connect it to the internet unlike me, that's what it's good for. The button noises etc. are also pleasant and quiet enough not to bother me, though I'd prefer a completely muted option. Speaking of folding, I don't get much wrinkling in my clothes. A lot of them are modern fibers not prone to wrinkling in the first place, but even more classic stiff button up shirts only get wrinkly if I leave them in there for like a whole day or something. Of course, I'm not exactly obsessive about wrinkle elimination, so I'm not the best judge of that. (My clothes are either tight enough that wrinkles get stretched flat or loose enough that they'll kinda wrinkle from being worn no matter how flat they are out of the dryer.) The price is a bit steep, but reasonable for something that's actually innovative. I have no regrets about spending roughly $2,400 on it in late 2023. If you're in a space like a trailer where every square foot counts, it's DEFINITELY worth it compared to having two separate conventional machines. If not, it's only probably worth it. If you really like doing one load after another and have plenty of room for two machines, it would be reasonable to go for that instead (unless you're so rich that you don't mind buying two of these). Oh, and I don't bother with dryer sheets. You could interrupt it to throw one in after the wash cycle if you want (there's even a button to make it audibly alert you to "wash complete"), but going without hasn't bothered me so far. One less consumable item to waste money on. I kinda like my clothes not smelling so strong.

Love the washer dryer combo the idea that I can throw laundry in and go back and it’s all ready to fold and put away however who ever designed the filters was very poor need to come up with a better solution for that for one side is for dry lent and then you have the coil side and it get clogged very easy to to lent passes through and then you run into problems then the tunnel the lent comes through is hard to reach with brush to keep it cleaned out then you have the drain pump that you have to keep cleaned which is fine but you have to make a tool to clean the pump issue you have to keep cleaned which I use a dentist tool that has a hook on it to reach cause you can’t get you hand it there to clean which I tore my knuckles up cause it so small other then that I love it just make sure you keep maintenance up or you really run into issues with the filter system cause of poor designing

It has so many options for washing and drying. The ventless feature is absolutely amazing! I love using the app through my phone or iPad, you can extend the dryer time or add water through it. It is so convenient. The more I use it, the more I love it. This product would work out perfect in apartment complexes, and small homes that don’t have laundry facilities. I purchased this because I hate running downstairs all the time to switch the laundry from the washer to the dryer. That is definitely a plus! The cons are this, and I stress this! It is one machine doing two machines work so , it will take longer to do laundry in it because you are only running one machine, so if you did three loads that would take six hours. If you have no issues with that, then this is the machine for you. I highly recommend this product ! I just wanted to update after a year of having my washer dryer combo. I have not regretted it as of yet! I absolutely love this machine. You do need to keep in mind that you do need to wash out the filters. I do it about every five or six loads. But I love this machine. I do not regret buying it. I will never regret buying it. It’s been nearly two years and i still love this machine I suggest buying a dryer cleaner to clean out the lint along the sides

By no means a long term review but everything about this experience is amazing. The delivery was great the delivered it right into my laundry room. The machine is rather heavy close to 350 lbs. so it is hard to move around by yourself. I always use the more dry setting and the clothes are almost always dry. It is louder than the standard machines in my opinion but not too bad. It does vibrate my floor pretty good which is kind of concerning but my floors aren't that great. I really like the features: the automatic detergent/softener is great, the not having to have a dryer vent is also amazing as you have many more options to where you put the machine, it also only take 1 120v outlet. You can practically put this machine anywhere in the house. To address the capacity it fits everything I would need the biggest load I have tried is a few towels and sheets as well as the comforter. With this load I still could put more in if I wanted.

Firstly, look at reviews all over the internet, this is a common problem that GE can’t or won’t fix. This thing doesn’t dry clothes. I’m not talking about slight dampness, I mean wet or soaked clothes. We have to run the dry cycle 3-4 times even with small loads to get our clothes dry, and by then they’re very wrinkly. GE has been useless, taking over a month to get me an appointment. The day of the appointment the first time they didn’t show up, and rescheduled for 2 weeks later. This time they sent me parts so the tech could install them (how would they know what’s wrong without looking at it?). The tech was supposed to call before he came, but didn’t. He came and told me that he’s never seen one of these machines and had no idea what he’s doing. He managed to install one of the parts, but didn’t install the other one. Machine still isn’t drying clothes. They’re hardly warm after the initial dry cycle. I’ve contacted GE half a dozen times and am lucky if anyone responds to me, and if they do, it’s multiple days later, and they provide zero help. I’m stuck with a $2500 machine that doesn’t work. If GE wants to make this right, come take this thing off my hands and bring me a normal stackable washer and dryer. I’ll take the loss of the difference between them.

laundry in my house just got better! After it was installed, I filled the laundry detergent and the softener in the proper reservoirs, now all we do is load the clothes, push a button, and in about 2 hours we get a notification on the phones when it is 5 minutes from done and then when it is done. Funny thing is, no matter where I'm at in the country, I know when my wife is doing laundry... I like to send her text messages when I get the Smart HQ messages, it annoys her sometimes. The energy efficiency is incredible. A couple things to remember; first, don't load much more than half of the drum for best operation (Don't worry, it's still a relatively large load of clothes). second, like your regular dryer, clean the filter frequently (it doesn't need a dryer vent it uses a heat pump and recycles the air). last, after the drying is done, the clothes will feel wet.... they're not.