dreame L10s Ultra Robot Vacuum and Mop Combo, Auto Mop Cleaning and Drying, Self-Refilling and Self-Emptying Base for 60 Days of Cleaning, 5300Pa Suction and AI Navigation, Compatible with Alexa

Update 11/2024 (purchased ~17 Nov 23’) - Bottom line, after all this time, STILL LOVE IT!! Side brush just failed so I'm going to order a couple. Robot has cleaned flawlessly, wow! Sucked in the tie from my robe, ha, ha. Notified me and "BAM!!" back to cleaning. I get notification after notification "The cleaning task is complete." I'm blown away with the reliability and cleaning consistency. Today, I finally replaced my mop pads! Hit reset on the accessory and its keeping track! One cool thing, I changed my network and had an issue with my phone, so I deleted the app and reloaded! I thought, crap, gotta have the robot relearn everything, setup new fences ... after network setup, the robot reloaded my app with ALL the historical data and BAM!!! Back in business. Even remembered how long each accessory had been used. Now that's a SPICY MEATBALL!! Update 7/2024 - Still love it! No issues to date. Things it got stuck on, dryer pad got bundled up and jammed a wheel, sucked in a shirt I forgot to pickup, got stuck on a toilet rug once, but not often. Tells me what its doing and as long as I keep its water filled and dirty water empty, nothing much to do but have a clean home. One cool feature, as it cleans a throw rug, one of its wheels actually lifts up the side entering the rug, it also kind of rotates as it enters the rug so its not head on. The assumption is it gets a better opportunity to get on top of the rug without sucking the edge in. It will also turn off suction for a moment as it tries different orientations to get on top of the rug. Very good software! STILL AMAZING!! Update 4/2024 - Again, still amazing!!! I have been through one map pad cycle, just replaced them today. The only issue I have had was my roller somehow got damaged. I think it sucked in the edge of a plastic mat and chewed up one edge of the roller. But here is the good news, I emailed support, got a FAST response and in the end, they sent me a new roller, for free! I continue to LOVE this robot! It has completed 61 cleaning cycles for a total area cleaning of 3412 m^2 at 4850 min ... SUCCESSFULLY!! WOWZERS!!! It has tracked water and waste water usage accurately, tells me when to clean the sensors and the bottom mop cleaning pan, and bottom line, the dang robot just WORKS! Go figure :) And floor and carpet cleaning continues to be fantastic! I continue to be VERY impressed. Update 12/2023 - still awesome!! I have the Dreametech L10s Ultra Robot Vacuum and Mop Combo. Been using it nearly every day for 13 days, without getting stuck or an error. Wow! I have a small single-story home, the map says it cleans about 73m^2 of floor and two bedrooms with carpet. Also, have some rugs in the bathrooms over tile. I would start with the bad .... but no negatives yet! WHAT!! Yep, can't believe it. The L10 is so cool, it mops and vacuums at the same time. Love the spinny dual mop pads. Before it starts cleaning, it gets the pads wet, then mops/vacs my floors and lifts the mop pads up (like magic) on the rugs. It seems to run out of juice just before finishing the whole space. Then the bot goes back, empties itself, cleans the mop pads, dries them, and charges. When charged, it completes the job. Then empties itself, cleans the mop pads, dries them, and charges, again. AMAZING! I wanted to give the bot a workout so I have it mop/vac every weekday. I have to add more water and dump the dirt once about every 4-5 days. Next week I'll reduce the cleaning to 3 days per week. The app was perfect and the instructions were clear, had Zero issues connecting the bot to the app and network. Messages are great, tell you when to dump the water/or add a slightly weird message "Self-cleaning is complete. Pour out the wastewater in time." It also told me when to clean the removable map pan of dirt after about 10 days of use (give or take). Great! I love that the bot does NOT run into the walls and my furniture like my Romba did (I called it "bam bam"). This bot has the Lidar, Lasers (I think), and a front camera, no bam-bam! I let it clean my kids' room with all his crap laying all over the floor, this robot navigated and cleaned what open areas it could, nothing got sucked in and the bot didn't get stuck!! Magic I tell you!! Remote control, so how cool is this!!! I had a spill in my kitchen so did I grab a mop, NOOOO! I pulled out my phone and had fun driving my robot to the spill and let it mop it up. Up and back, left and right, all clean!! Then push the home button and it goes back, cleans itself, and all that! Lastly, if you have grandkids, you gonna LOVE LOVE LOVE the front camera! You can talk through the robot as well. When they come over I chase them around the room making scary noises, ha, ha. Now they have PTSD, but I had a blast, and it even lets you take snapshots! AHHHHH faces mostly, lol. So bottom line, great storage for water and dirty water, a cool extra that adds cleaning solution to the mop pads, vacuums and mops or just vacuums on carpets, doesn't bump into things and tear up your walls and furniture, a great app with fence and area clean (and other cool functions) schedules .... it just freakin WORKS!!! Its 17 Nov 2023, if you don't see an update to this review, assume it's still working fantastically!! Cheers! Its Aug 2025 and I have owned my robot for nearly 2 years now. I had a wierd issue, I started to get side-brush-errors. The robot would go near a chair leg near a rug edge and the side brush would be held from turning and the robot would just sit there rather than backing out. Dream had me ship the whole dang robot and stand back for repair (free shipping). Packing was a pain since I didn't keep the original box (lesson learned, KEEP THE BOX). After a week they shipped my robot back, with a new side-brush. I asked them (before I sent the robot) should the side-brush turn when on a rug ... they said NO! Which is my understanding why I sent the robot back. When I recieved my robat back from Dreame (in my own dang packing materials!! What the heck), I setup everything. Sure enough the side brush was still turning on the rug. I asked them and they said "the side brush IS supposed to turn all the time. My next question was, why the heck did I send the robat back in the first place!!! No answer to that question!! They must have replaced the side brush motor since I'm no longer getting the errors. But who knows. Bottom line, robot is back and running like a champ and I still love it ... even after the confusion. One note, after using the robot for 2-years I noticed that my LVP flooring in the kitchen is still covered in affects from cooking (grease, spills) and has a dirt film accross. So the robot isn't really good enough mopping to eliminate this natural affect from a well used kitchen. Not a big deal but of note for your consideration.

[the first portion of this review is my new edited opinion. I’m leaving my original post below just to show the difference of how vastly my opinion changed.] ——-NEW OPINION—— This thing is truly awesome and its cherry on top of a fantastic product is the customer service team who made things right! I REALLY research my products, especially ones that cost this much. I researched for a week, narrowing items down to comparing the newer Roombas, the Omni Ultra, Roborock, and Dreametech. I watched every review video on YouTube when I noticed there weren’t thousands of Amazon reviews like I typically look for. I didn’t know what a pascal unit of measurement was before…and now, I could tell you every feature. After arduous research, I chose the Dreametech L10S Ultra over Roborock’s S7 Max V Ultra. Then it delivered after Black Friday and the water component didn’t work [detailed in old post below]. From the moment of realizing it didn’t work, customer service was on top of it—emailing responses so quickly, sometimes within the hour to make it right. I even purchased my second option in the meantime—the Roborock S7 MAX V Ultra—and used that before my Dreametechrepalcmeent showed up a week later. RR was definitely great, but upon receiving the replacement Dreametech, this thing kicks Roborock’s BUTT. The Roborock literally wouldn’t go over my medium pile carpet, and this thing does. Not to mention getting stuck in my carpet three times daily, to a point where I though I might have to cut my carpet to get Roborock out. This has never happened with Dreametech and I’ve used it longer. I’ll just break it down in a pros and cons list below PROS: * Aesthetic is on-point. Matches my decor and it has a clean, approachable appearance. * The mapping is quick and gets smarter and faster each time it cleans. It avoids cords amazingly!! One of the mops almost tangled but it literally did a wheely and avoided it—so impressive. * Customer service has obviously been exemplary. * The mopping feature is as terrific as I expected—it actually cleans. Like CLEANS the floor like I would. And if you actually mop really the first time, then set this, it’ll maintain that level of clean and potentially put your mop out of a job. * The vacuum is strong—gets all the loose cat litter, able to get onto my medium-pile rug, and it really gets things clean, as evidenced when I checked the bag. Like, I walk through my house and the carpets and hardwood FEEL clean, and I can clearly see vacuum lines. * The app is user-friendly for the most part. * It’s customizable clean—you can sweep, mop, sweep and mop, or sweep THEN mop. And you can also have 4 different edits for vacuum settings, including quiet. And 4 different mopping settings * The remote control feature is nice to have * The heating function works well! * I love that it automatically dispenses floor cleaner to the appropriate amount only when pulling water from the reservoir. And it’s evidenced how great it mops when I poor my nasty mop water out. And I walk around and my floors are noticeably clean. CON (opportunities for improvement with simple firmware updates) * I wish I could rename rooms with my own names instead of the pre-set list. I don’t have a “study” but I do have “litter box area”. * The camera sometimes identifies my carpet as a barrier. Although it does eventually get on it and gets it clean. * Some parts of the app don’t make sense and so I don’t use them, for example: 3-D map, or “add this device to your Home Screen” * It doesn’t guide or prompt you to set up the vacuum with Alexa or Siri, and so I haven’t taken the time to figure that out yet. Although I know it’s compatible. * Update the app to easily use voice and video through the vacuum * Quality control, although I had a wonderful experience with my replacement, I shouldn’t have had to do that in the first place with such an expensive item. Even considering all of this—I would 100% buy it again and have even recommended it to my mom who is in the market for a new vacuum. ———————-OLD OPINION———————— I’m so disappointed. Like SO disappointed. I did a weeks worth of research to land on this product feeling like it was a solid choice, only to be let down by the functionality. 1. The water doesn’t come out from the base. I even tried the straw trick to suck through the get water flow to the bottom. But the fact is that I shouldn’t have to literally suck this thing off in order to get it to work. This is a $1000 vacuum, and that’s the Black Friday sale price! I really really just want the base replaced and I’d be happy with everything. 2. The vacuum on this is top tier (although it struggled to get onto my medium pile carpet. It eventually gets there, but not always.) It’s sleek, beautiful, matches my aesthetic, and provides fantastic vacuuming, navigation, and mapping. But no matter what I did with the water tanks, resetting the system—nothing made a difference. By the way, if you’d like instructions for how to do a system repair go to Settings—> more setting—> and then tap the firmware 10 times and it’ll pop up a blue box that asks if you want to repair the system. I did that option 5 times to no avail. But it might work for you?

Loved this robot vac for the first 4 months, but then the vacuum stopped working (no suction motor sound) and the robot would leave curled piles of debris over all the rugs. Thoroughly cleaned unit, replaced air filter with brand new one, but nothing worked. Contacted the company and went through their many steps of troubleshooting, and eventually they agreed there was an issue and requested me to send it to their service center in Plano, Texas, using UPS. I sent it off and UPS indicated it was delivered on 5/16. For over 3 weeks every few days I was in communication with Dreame through email asking them why their repair status website was not showing receipt of the unit for repair when UPS showed it as being delivered. On June 7th I got an email from Dreame indicating they had found the unit and would complete the repair in 5 - 7 working days. After waiting 8 business days with no additional repair status update on their website nor through email, I again emailed them to ask why there had been no status update. They replied back informing me that “Due to the relocation of the repair center, the repair has been temporarily suspended. It is anticipated that the repair will commence in about two weeks.” I replied letting them know that this was unacceptable as they had my unit for well over a month and I had been without the use of it for 2 months, and that I was requesting a full refund. The rep then replied how sorry they are and that he would send my request to the relevant department. That was 3 days ago and no reply from them so far. This whole inability to repair mess is really a shame as I loved the robot vac when it worked. I’m guessing they have become overwhelmed with the number of repairs and have fallen far behind, but they should not make their customers suffer for their lack of ability to repair their units. That’s how a new company tanks its reputation. Dreame should either send out a new unit or refund the purchase price if they are unable to repair warrantable items in a timely manner. They owe it to the customers who took a chance on them. One last thing,,,When I went to add a comment regarding their most recent notification of temporarily suspending the repair to my review of the L10s Ultra Robot Vacuum on Dreame’s website today, I was not able to locate it, nor many of the other 1 star reviews I had previously liked. The review count at the top of the page shows 62 reviews, but in the review section towards the bottom of the page, they indicate only 16. Perhaps their ratings system is as broken as their repair system. Perhaps. ***UPDATE*** Received an email yesterday from Dreame saying that since it has been over 30 days since I purchased the unit, they will not provide a refund. This is not a company that cares about serving their customers. I regret giving them my business, but have certainly learned my lesson. ***UPDATE 2*** The day after this review I posted on Amazon went up, a new Dream Customer Support Representative named Andy emailed me to say “I am sorry for the inconvenience of your unpleasant experience on Amazon” and included a link to my review directly below. He went on to say he was sorry for the delay in repairing my vacuum and had spoken to a manager who,had agreed with his proposal that they send me a replacement unit instead of repairing mine. He then asked if that was okay for me. I replied asking if this would be a new unit because I did not want a refurbished nor a used unit sent, to which he replied: “We will check all our devices undergo a thorough inspection before shipment to ensure they meet our quality standards. Please rest assured that I will send you a new product.” I also asked for confirmation that this replacement would have the full new product warranty included, to which he replied “If the machine has a non-human performance failure during use the replacement will have a year warranty, hope you can understand.” I took that to mean that it would have the full new product warranty. I received the replacement unit yesterday. When I came to unbox it this morning, after opening the outer shipping box, I noticed that the inner product box appears to have been previously opened and taped over as there is white paper showing where the black paper was removed as it would have stuck to the tape used to seal the box. There was also a piece of cardboard or dried plant matter stuck under the tape on one side. At that point I decided to not open the inner product box. Please see attached pictures which clearly show the box as having previously been opened and taped over again. So my major disappointment with this company continues. I have emailed Andy explaining what I found when attempting to open the obviously not new unit I was sent; and have asked for them to send out a truly new replacement and arrange to pick up the used one they tried to pawn off on me. ***UPDATE 3*** After going back and forth with the Dreame CSR through email regarding the new robot vacuum they sent appearing to have been opened, they kept insisting that it was a new unit and requested that I open it and if I had any reservations still that it was used they would then accept a return. So I opened the box and inspected the contents and it did indeed appear to be unused as I could find no signs of that it had previously been in operation. The first few weeks of usage were rough as the unit constantly got stuck somewhere the previous unit had not and it failed to complete a scheduled cleaning. So I again contacted Dreame through email and informed them of the situation. They asked me to check a few things, reset the unit, and perform a sensor cleaning. After performing these steps the unit was finally able to complete a scheduled cleaning and has been working as expected up until 2 nights ago when it again got stuck somewhere it hadn’t before. I’ve again cleaned the sensors and will see if it is again able to complete the cleaning scheduled for tonight.

UPDATE: Changing from 2 to 5 stars… The cons identified were true at the time they were written. *The charging issue was resolved by adjusting the cleaning settings from the highest intensity down to an everyday setting. Running vacuum and mop in the same cycle still requires a charge midway through, but it now finishes in 5-6 hours instead of over 12. *The parakeet seed issue was due to a clog in the dust collection system. It wasn’t easy to identify, but once that was corrected, it handled this not perfectly but dramatically better. *Resolving the clog made it feasible to use the mopping feature, and it works nicely. *I still don’t love the app, but I’m accustomed to it now. Since the functional issues have been worked out, I’ve been very satisfied with the quality of cleaning and overall performance of the robot. It cleans nicely, navigates furniture easily, and saves me a ton of time. ~~~~~~~~~~~~~~~~~~~ I really really wanted to like this vacuum. And it’s adequate, but it’s not quite as good as I’d hoped. Pros: *It navigates corners and edges well. *It gets in close to the baseboards. *The dust collector has a high capacity, so it doesn’t require emptying very often. *Setting up the floor plan and cleaning zones on the app is pretty easy. *The camera and voice features are really entertaining (especially when the kiddos aren’t expecting it). Cons: *It does not clean very far on a single charge. One of the reasons we got this model was its rating for larger homes. However, it has to charge three times to do approximately 1,500 square feet. It starts working at 8:15am and doesn’t get finished until about 9:00pm. This is just for vacuuming - we don’t even get to use the mopping feature because the vacuuming process takes so long. *We have a messy parakeet that leaves little seed shells all over the floor around his cage. This vacuum simply cannot handle those - it spins them around in the brush a couple times and then just keeps pushing/dragging them around the rest of the house. I end up having to sweep up a trail of tiny seed pods that the vacuum drags all over the house. (On the upside, i can always find the thing by following the trail of seeds.) *I don’t even get to use the mopping feature. (It seemed to work well the one time I did - on a separate schedule in just a few parts of the house.) It is an option to run cleaning and mopping in the same pass, but because of the aforementioned bird situation, I don’t want to deal with it dragging wet seeds all over the place. Dry seeds are frustrating enough. *Setting up the cleaning schedules in the app is kind of complicated and not very intuitive. Like I said, I really wanted to like this vacuum. It is replacing a Neato that had a good long run (and cleaned my whole house in about six hours with a 45-minute charge halfway through), but it’s just been a bit of a letdown. I’d return it if I could, but I’ve had it too long. It’s adequate and better than nothing, and I’m going to make do because I spent the money on it, but I wouldn’t buy it again if I had it to do over.

Great Robot Vacuum! I’m really happy with the Dreame L10s Ultra! It does a great job vacuuming and mopping, and it’s so convenient to let the robot handle the cleaning while I take care of other things. The navigation works well, and the self-cleaning and auto-emptying features make it much easier to maintain. It’s definitely a great time-saver and a fantastic addition to my home!

Read my first experience below. After providing my out of box experience I reached out to Dreame support via chat on their website. I had taken 2 videos, one on the rug and one on the tile. After explaining that this was brand new out of the box, and providing the videos I assured the support representative that I had checked the brushes and did my due diligence to make sure it was not something I could fix. After she watched both videos she said there was a hardware issue and my quickest solution would be to start a return with Amazon. I reached out to Amazon support while the Dreame support representative waited patiently and provided me with the chat dialog via email. I provide this chat dialog to Amazon and without issue they started the replacement process. Both support from Dreame and Amazon was exactly what one would want. Quick and proper in their approach and how they treated me. After getting the new vacuum I have to say it is nice and quiet compared to the old one and really quiet over all on high suction over tile. I am very happy with the vacuum. It learned my layout in 9 minutes, it's quick to setup but I will repeat myself from the previous review that it's important to use the Dreame application, at least for iOS, to be able to use the camera as well as upgrading the firmware. The Mi Home app said there was no update available and honestly, I can't see any difference over the Mi Home app. The complaint I have about the app is that where my recreational room and kitchen hallway divide, I can not split the rooms to separate them. It seems to see the panty, even though the door is closed as out of boundary when drawing the line. It doesn't show that there is a space that needs to be vacuumed. This appears to be a problem with not just Dreame but other manufacturers also from what my research has discovered. I wish I could just separate the rooms as I desire but it's software and may be updated if others provide similar feedback. The vacuum itself is great. I have 3 short hair small dogs and it has no problems with getting hair tangle and is able to avoid objects as expected. It isn't perfect but nothing will be. I recommend that you monitor the robots first couple of runs after you prepare the environment just in case something comes up that you were not expecting. Especially if you have never had a robot vacuum before. One other odd thing but doesn't affect performance or the robot vacuum itself is when naming a room I can't use "Game Room" because it says special characters not allowed. I think the space is seen as a special character. The built in room names have spaces in them so this is a head scratch-er. I got this during prime day so I got a great deal and for the money it's well worth it. It vacuums and mops very well. The control you have to send the vacuum back to clean the mop pads every so many sq ft is great. One really needs to go through all the settings one by one and make sure you understand them as there are many and the defaults are great but, if you want to tweak it and make it even better go through the settings. It will consume more battery per run but I think you'll be happier in the end depending on your cleaning needs. Thank you to the Dreame support team for being so responsive and quick to make things right. What was a surprise was the next day Dreame support reached out and said they would like to send me an accessories kit for free for my trouble. I'm not sure of the cost but this gesture was very much appreciated. It has all replacement parts like the mop pads, brushes and all the accessories you would need to replace after use. This was not contingent on changing my review. They in fact did not mention anything about my review. They just wanted to provide this to help offset the trouble. I really did appreciate that as re-boxing and carrying this into UPS was a bit of a chore :). Got it out of the box and setup which wasn't too bad. Convenient set of instructions are on the lid when you open it and they walk you through each step. I opted for the Dreame app after trying the Mi home. the mi home app doesn't allow for firmware updates or to use the camera to look around which is a nice feature. You can use it while the vacuum is cleaning so you can see exactly where its at which is convenient for me. I also like that it requires a PIN for you to view the camera each time and it announces it via the voice on the vacuum when the camera is being used and then when you stop using the camera. Unfortunately it sounds like a mini saw with a very loud whining sound. I hope the manufacturer sees this and helps me out with some suggestions on how to fix it. I will reach out to their support and hope it can easily and quickly be resolved. So far it is making its first run at cleaning so I can only say that it seems to do a good job besides the loud noise. It mapped my house in 9 minutes. Compared to my roomba which takes like 1.5 hours. Naming the rooms was odd. I tried to use "Game Room" and it told me no special characters. I then tried just Game and that worked for a room name. Just kinda strange that maybe it saw the space between the words as a special character? I have to give it low stars for the noise as on all the reviews I've seen, their machine doesn't make this sound. I fully let it charge and followed all the instructions. I paused the job and turned it over and checked for anything in the brushes etc. All is clear, it just makes the sound and I don't know where it comes from. I wanted to post the review and video in case someone else has the same issue to let them know they aren't alone.

This is my 3rd robot vacuum, our 900 series irobot had an incident with some pet spit up and the end result was the wifi no longer worked. we used it that way for quite awhile manually sending it out to clean before deciding to get a newer model. We chose the Roomba I7 with the intention of getting a mop to clean behind it. Right after we got it Irobot came out with the j7 and I wish we had sent the i7 back but I digress. The i7 has been very fussy, navigation problems, not wanting to empty the bin... mostly not parking itself correctly and not charging. We moved to a new house and shortly after that got this for the main floor after going through several reviews. I LOVE this thing. I change the water twice a week and other than that I almost don't know it's there. Pros: Quiet - It does the whole downstairs every night while we're in bed. If I happen to wake up while it's working I can just barely hear it. It cleans the kitchen every evening after dinner and in the next room I also barely hear it. It does get louder on carpet but that's to be expected Good navigation - it has no trouble navigating the space and finding it's way into the kitchen (which the i7 struggled with). It's easy to send out to clean up a mess real quick: Just tap go to device, tap zone on the next page, then move the little blue square over where you need it to clean on the map. It goes and cleans that area and goes to the base. Spot cleaning was hit and miss with the irobots unless i saved a clean zone and sometimes even if I had one saved. My floors are clean ALL the time Cons: The app is a bit tedious to navigate and figure out and Dreame doesn't give you much direction for that When i schedule the robot to vacuum only it seems to mop also unless I have my main setting on vaccum only. That's pretty much it. I may get another for upstairs but I'm not in a big hurry because the i7 seems to be happier up there for some unknown reason. The only thing I would need it up there for is mopping so we'll see. I may just take this one up there now and then and have it mop and spot mop myself in between.

FINAL EDIT: After less than 2 1/2 years, and several times we had to send it in to be repaired, it has finally broken for good. The body of it cracked as we were trying to get the roller out. Before that, the mopping function had stopped working. We’re throwing in the towel and buying a different brand. Customer service was good. Maybe newer versions are better. But this was a huge, expensive mistake. For how much we paid, we should have gotten much more use out of it. We’re pretty disappointed. EDIT: updating my review after troubleshooting and using it for a few weeks. First, I want to address my previous issue of the vacuum leaving behind a lot of debris. It turned out that it was clogged with dog hair. We have 3 Golden Retrievers that shed like yetis, so it’s not surprising that it got clogged. I’m not faulting the vacuum on that. What is frustrating is that there was no sensor/notification/warning that there was a problem. As it has an auto emptying feature, it didn’t occur to me that there may be something clogging it, and especially that it wouldn’t let me know. I mean my previous Roomba notified us if you looked at it funny, so I erroneously assumed this one would notify us, too. But it doesn’t. I just keeps going, and finishes the job without picking up debris. So now I just check for clogs every day when I empty the waste water and fill the water tank. Hopefully this solves the problem. When it isn’t clogged, it does vacuum pretty well on turbo mode. Detergent. I’d love to be able to add my own detergent in the clean water tank, but the instructions say that it will degrade the tank, so not to do it. I’m not sure what material the tank is made out of that prevents you from using detergent, but this feels like a way to keep you buying their detergent that comes in a cartridge and is added directly to the water in the vacuum, not into the holding tank. This detergent has no smell whatsoever, and I’d love it if my house had that freshly-mopped smell every day. In addition, we are reactive to a lot of detergents, so we don’t love being forced into using proprietary products. We don’t seem to be reacting to this one, which is great, but I’d still much rather use my own than theirs. Plus, at the time of writing this review, it’s $40 for a 3-pack of replacement detergent cartridges. That’s insanely expensive, and wasteful. I’m going to try to find a way to refill the existing cartridge when it runs out. Otherwise, we’ll just run it without detergent. Mopping. This does a decent job of doing a quick daily mop. It gets up footprints and light gunk very well. One of my dogs brought in a clump of muddy dirt, and I decided to see how long it would take the vacuum to get rid of the clump. It was slightly too big to be vacuumed up, so it turned into more mud when the mop pads went over it. That smeared the mud. I left it there to see if it would be cleaned up the next day. It took about 4 days for all of the mud to be cleaned. So this isn’t a heavy duty cleaner/scrubber, but for an every day cleaner, it does work well. Accessories: you can check the status of the accessories (mop pads, side brush, brush roller, etc) in the app. They base the life of the accessories on hours used. After 3 weeks of daily mopping, my mop pads are at 51%. You can get an 8 pack of replacements for $21 currently on Amazon. This seems like the part that will have to be replaced the most often, and the replacement cost doesn’t seem to be outrageous. Function: my Roomba (previous to this) bounced from room to room like a drunken pinball machine. It would go over the same location several times and miss some entirely. However, this is where this vacuum absolutely shines. It goes over the area the number of times you program it to (1, 2, or 3), and doesn’t return. This is a huge benefit, as the more time it spends on the same area, the more it eats up the battery. I love that it is so efficient and good at mapping. Definitely outshines the competition in that area. Battery: it has good battery life. It can do my entire main floor on basically one battery charge. If it does have to be recharged, it goes back to the dock automatically and comes right back to where it left off when it’s charged again. Going from carpet to hard floor: this is another area where it shines. It easily recognizes the difference between types of flooring and adjusts quickly. We haven’t had any problem with wet carpet or rugs. Avoiding obstacles: does great at this too. Easily navigates around my dogs or whatever random things are in the way. Cleaning edges: it does… ok. Leaves behind some debris if it’s close to the wall, even on the setting that’s supposed to get close to the wall. Customer service: A+. They are quick to respond to issues and work hard to solve problems. I emailed them about an issue, and they sent troubleshooting ideas and a spare part, and then called to follow up to see if the problem had been resolved. They provide top notch customer service. App: it took a minute, but I think we got it figured out. It’s very easy to enter in different rooms, and schedule different cleaning on different days. Right now I think we have it scheduled to do a quick vacuum/mop 6 days a week, and a deeper clean one day a week. I think. We’re still figuring it out, but I’m pretty sure that’s what it’s doing. Overall: so far, after 3 weeks of daily use, we’re pleased with the purchase. The pros outweigh the cons. We do a manual deep clean once a week to get in the corners and under the cabinets and really scrub the floors, and combined with the daily cleaning, our floors look great. I can’t vacuum and mop frequently because of back issues, so this has been a lifesaver. I’m amending my previous review to add a star. I’m leaving it at 4 stars because of the issue with it not notifying if it’s clogged, and also the requirement that you buy their detergent instead of being able to add it to the clean water tank or refill their own dispenser. But overall, we’re pleased. I would purchase this again. ORIGINAL REVIEW: I want to love this, but so far I’m pretty disappointed. It mapped my house quickly and is efficient in its path through the house. It was very easy to set up and seems like it should work well; however, the floors just don’t get clean. After vacuuming, it leaves behind a ton of debris. I’m going to try to troubleshoot, and will update my review if there is any change.

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Funciona y limpia muy bien. Hace muy poco ruido a comparación de la primer roomba que tuve. La pude integrar a home assistant con la app xiaomi mi casa, soli perdi la funcionalidad de usar la camara que no le veo mucho uso (la deteccion AI con la camara si sigue funcionando). A veces es algo torpe pero bien. Para llevarla al segundo piso es un poco mas de problema ya que cada cierta area tiene que lavar las mopas lo ideal seria que vendieran otro dock por separado. Hasta ahorita todo muy bien

Excelente producto, llevo mucho tiempo usandolo y funciona de maravilla, lo volvería a comprar

Ya tengo muchos años con una roomba y quería intentar una con mop. La verdad es muy buena, para mis pisos de cerámico yendo todavía un tema de cómo hace que se note menos el paso( como Si fueran manchas circulares de agua, se nota poco pero si ayuda mucho a limpiar. Creo Que me Arrepiento de no haber pedido la que sigue hacia arriba en los modelos. No le doy 5 porque sigo explotando como disminuir las marcas de las mopas en pisos de cerámica. Lo que sí es de resaltar es que prácticamente no chica con nada, a diferencia de una roomba i4+ que chocaba con todo…

Realmente funciona, llego de mi trabajo y encuentro mi casa limpia, y a las mopas les pongo unas gotas de esencia y mi casa aparte de limpia, me recibe con un aroma relajante, tengo mascotas y agradezco mucho el tener esta maquina que me ha resuelto mis constantes problemas de pelo de mascotas y de mi piso opaco, ahora realmente es una delicia entrar a mi hogar y ver que luce con un excelente mantenimiento de limpieza y de aroma.... lo recomiendo ampliamente