LG WM3400CW 4.5 cu ft Front-Load Washer – High-Efficiency, LoDecibel™ Quiet Operation, 6Motion™ Technology, White

Here are my opinions after 4 days of using the machine... Pros: Very good value at the sale price; Large capacity; Energy and water efficient; The spin cycle leaves the clothing damp rather than wet so the dryer works more quickly. Cons: Wash cycles may take a while. So, for example, a 1/3 full load of darks with a cold wash cycle took about two hours and 20 minutes; After machine power-on need to remember to mess with the cycle type wheel (Normal, heavy duty, etc) in order to enable the sub menus. (These sub menus support feature selections including non-default wash temp and extra rinse.)

Installers were very good and I enjoyed the whole experience

Easy set-up, good quality wash, simple wash settings. I used shake-absorbing pads under the feet, which I bought on Amazon, and were really helpful. Wash cycles are quiet too.

I wanted his washer because of picture showing with bottom hookup shelf

Didnt like that it took a long time to get and item was defective

This washer is terrible. The washer is frequently unable to begin its spin cycle because starting to spin the wet clothes makes the washer shake with a huge banging. It must pause, try to adjust the wet clothes with a slow rotation, and start again. This inability to progress to spin happens rarely with small loads (~5 pounds of kids clothes), often with medium sized loads (~10 pounds of adult clothes including a sweater or two), and always if anything bulky is included (towels, bed sheets, throw blankets). When the washer has a hard time starting the spin cycle, the best case is that the washer will attempt to rebalance the wet clothes over and over again, not making any progress for ~20-60 minutes before the stars align and spin occurs. Rebalancing by hand does not help. The bad scenario is that among all of the failed spin attempts, the washer will begin to leak water on the floor. It's hard to tell exactly where the water is coming from, but after some experimentation, it seems to come from the overflow vent in the back. We have called LG service multiple times, but they had no solution for the inability to progress to spin cycle ("try rebalancing by hand" is not useful when gravity inevitably pulls the wet clothes back to the bottom of the drum) and we didn't have the leaking problem until we had owned the washer for 13 months, which is one month more than the warranty. It was professionally installed and balanced, and I have personally confirmed the balance and level installation multiple times. I wish I had bought something else.

Main issue I have is it does not remove the smell from the armpits of my colored T-shirts even with Heavy Duty cycle, otherwise, no issue with stains and odors. I use A&H with Oxi-clean. Going to try Downy Rinse & Refresh. Haven't tried pre-treating the arm pits or using the Pre-Wash and Extra Rinse options but shouldn't be necessary just to wash T shirts.

...down the hall and talks with the LG frig who is never shy about answering. When our previous washer may have died (we hated it and swore at the first hint of trouble it was out the door) we were thrilled to get this new one. The thrill lasted about 3 washes and we cried to have our old one back. There is no such thing as a balanced load of anything larger than socks - OK - t-shirts also, if they're the same size, weight, and style. And do not put a pair of socks in with sheets - you will be sorry. Every load shudders, and most have walked the machine substantially out of position. The wash times (thanks to HE) are extravagant - many over 90 minutes, during which I have glued myself to it waiting to see if it will walk. Do not run a load and think you can run errands while it's washing. Several times I have given up trying for any spin and just thrown it all in the dryer. IF you are successful with a wash, rinse and spin, and maybe even the extra rinse and spin, check to make sure you actually put your laundry in it. Yes, it was professionally installed. Yes, it is level in every direction, we check it after each use, because it violently shudders even if it doesn't walk. Yes, it is on risers. Yes, our floor is stable and level. Our only solutions are work-arounds. Pretty sad situation for the money spent.