Question 1

Why wern't thes packed in a shark pkg?  Look differently

Accepted Answer

I’m wondering the same thing. Definitely weird! Mine came in 3 clear plastic bags in an unmarked brown box with a generic white sticker label “vacmop accessories” with a lot # and “made in USA” .. haha what the heck? My first thought is that they “fell off the truck” and someone sold them here, but I purchased from this exact listing the first time I bought the refills after I got my vacmop (in Bb&B) and the boxes that I received from this listing about 6 months ago were 3 separate shark boxes inside a shipment box, (and the shark packaging was identical to the pack that came with the mop.) And today I received my second purchase of these and the pads look identical so it’s not a big deal, but it was definitely not what I expected! I don’t mind the shipping change if it’s just bulk packaging—even better! But a warning would be nice in the event someone did buy for a gift or something. It’s a little weird especially when there are tons of knockoff products of EVERY all over the internet and Amazon in particular. I love Amazon but I would never buy brand name handbags, skincare or makeup on here! I guess if these are knockoffs I’ll have to pick my battles because they seem to work fine ;) but I AGREE 100% ITS WEIRD!

Question 2

Why are mop pads different?  Some have a dark strip on the bottom and some don't.

Accepted Answer

Different brands.

Question 3

Is there a charging cord available for the vac mop?

Accepted Answer

There is a charging cord, independent of the Shark.  It plugs in and easily attaches to the vacuum cleaner.  The charge lasts a long time.

Question 4

How do I get my order? I only received a 10 pack box and ordered and paid for 3 boxes of 10.

Accepted Answer

I only received a 10 pack when I purchased 30 and there doesn't seem to be a way to correct it

ASIN	B08BF8XSPL
Best Sellers Rank	#20,164 in Home ( See Top 100 in Home ) #196 in Household Replacement Mop Pads
Brand Name	Shark
Customer Reviews	4.7 4.7 out of 5 stars (42,292)
Item Type Name	30 Count White
Item Weight	0.81 Kilograms
Manufacturer	SharkNinja
Model Number	VMP30
Number of Items	3
Part Number	VMP30
Product Benefits	Cordless
Size	30 Count (pack of 1)
Special Features	Cordless
Specific Uses For Product	Floor
Surface Recommendation	Hard Floor, Tile
UPC	622356566315
Unit Count	30 Count

Shark VMP30 VACMOP Disposable Hard Floor Vacuum and Mop Pad Refills White, 10 Count (Pack of 3) (Packaging May Vary)

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