12 Piece Wireless Home Security System w/HD Camera - Optional 24/7 Professional Monitoring - No Contract - Compatible with Alexa and Google Assistant, White

I purchased 2 system to use them in the Meddle east and unfortunately they didn’t. Before purchasing the system i asked SF customer service if the system works outside US and they sad it needs US phone number only. After spending so many hours trying to download the app gave and contacted the SF customer support but they where very unprofessional in assisting me. Im very upset because i payed over 1500$ And my system is sitting in the box colecting dust. The worst costumer support ever!!!!!

I felt the system was easy to setup and get running. The only items which weren't covered during the setup experience were the adjustments to motion sensors and selection of a monitoring plan. The motion sensors needed to be opened and adjusted during my install. Without the adjustment, the motion sensors appeared to not work. It was a simple change, just not mentioned in the setup wizard. The selection of a monitoring plan could be improved. You didn't get to choose which plan you wanted, nor was there any explanation of the different monitoring choices. I purchased the SimpliSafe solution to displace a Brink's System which required a long term contract and high monthly fees to work at all. I can blame myself for this, but I "thought" the SimpliSafe System was "fully" functional even without monitoring, but that's not entirely correct. If you choose no monitoring, it will still generate alarms and notify you, but the camera video storage is only accessible IF you have monitoring ... just like Ring products (only live viewing). If the video storage is important to you, then you'll need a monitoring subscription. Lastly, the base station is equipped with a SIM(module) and the base I received was pre-configured for Verizon. It just so happens in the rural area where I installed my system, Verizon coverage was insufficient and there's nothing in the App or on the base station which indicates that Cellular Backup isn't functional. Also, if you want to change to another carrier, they can accommodate that - but you have to disassemble your base station and remove/install a new LTE module ... not just a SIM. A sim slot behind a cover would have probably been more effective (or even better a global roaming SIM). All in all, great product, feels solid in your hands, the App is excellent, and the siren I added was shockingly loud. Only thing left for me to learn is the battery life. Since my system is installed in a vacation home, I suspect the lack of device event triggers will help the batteries last quite a long time.

I recently installed the SimpliSafe 12 Piece Wireless Home Security System w/HD Camera in my home, and I couldn’t be more satisfied with the peace of mind it has provided. This system has significantly enhanced my sense of safety and security. Setting up the system was incredibly easy. The wireless components made installation a breeze, and the instructions were clear and straightforward. I had the entire system up and running in no time without needing professional assistance. The HD camera delivers excellent video quality, allowing me to monitor my home in real-time with crystal-clear images. The motion sensors are highly sensitive and immediately alert me to any unusual activity, ensuring that I’m always aware of what’s happening around my property. What I appreciate most about SimpliSafe is its reliability. The system has worked flawlessly since day one, and the mobile app provides seamless control and monitoring from anywhere. Whether I’m at home or away, I can check in on my property and receive instant notifications, which has greatly boosted my confidence in my home’s security. Overall, the SimpliSafe 12 Piece Wireless Home Security System w/HD Camera has exceeded my expectations. It’s user-friendly, highly effective, and offers comprehensive protection. If you’re looking for a reliable and easy-to-install home security system, I highly recommend SimpliSafe. It has made a tremendous difference in how safe I feel in my home.

THE POSITIVES: The system is easy to setup and telephone support was very patient and knowledgeable! Definitely a good investment for do-it-yourself at a reason price and no contracts! Monitoring fees are reasonable. Ultimately, the real test is if there is an intrusion or issue, are the authorities notified immediately by SimpliSafe? Hopefully we don’t have an occurrence whereby the authorities will need to be notified. THE NEGATIVES: If you have a large space, one base may not work for you. Simplisafe states up to 99 devices can be installed on one base. Thankfully, we only installed 25 devices which seems to work fine. According to Simplisafe, if more than one base is setup, there is a separate monitoring fee for each base. The base volume is adjustable but for our needs, we like a fairly loud volume; however, the Simplisafe base volume could be improved.

So far, happy with this system. NOTE: A wireless doorbell cam does not exist for this system. I have to use a different brand wireless doorbell cam with a separate app. I like the key fob controls. The base station light is a known issue, & will not turn off from the app - only from the control panel. But security wise, the sensors & alarms have been effectively, & monitoring service is responsive.

Very simple to install, nice design, works well whilst at home, however is useless as it does not offer monitoring via Australian Apple App Store. No monitoring when away from home. Shame. Should not sell Amazon, until capability is available.