Cleaning Robot iRobot Roomba S9+ (s9558)

I have put off buying a robot vacuum for many years as it’s been difficult to determine how much to spend to get a good one. This one does exactly what you would hope, keeping multiple rooms on my ground floor, pretty much spotlessly clean without any difficulty. It travels around, learning new obstacles and so far hasn’t got itself trapped in what is a relatively complicated room layout. I like the ability to set up small cleaning areas and name them so that, for example, I can say “Alexa, ask Roomba to clean around the coffee table”, and off it goes cleaning just that area ! I am very pleased with the purchase, although I can’t help feeling it is a lot more expensive than it needs to be. Perhaps though, you do get what you pay for.

Purchased a cheaper model off Amazon first was so impressed but found app a bit limited assumed spending 3x on the roomba would be way better. Haven’t had a single days trouble free use in just over two weeks where the iRobot worked properly. Continually disconnects from internet - rarely charges properly more often not at all. The support line is a very long wait on hold or for a call back that came hours later when I was at work and unable to take the call - no one replies to emails or messages through help centre. Most days I have spent longer resetting / connecting / trouble shooting than it could possibly take to hoover and mop my own house. Really wanted to love this machine but it’s not fit for purpose and nothing more than a badly working gimick. Perhaps mine is a one off but since getting it out the box it never worked properly - battery is no where near as good as cheaper Amazon alternative hardly ever charges overnight dispite being on top of range dock and brand new out the box. Retuning mine for a refund as quite simply doesn’t work - hugely disappointing considering I’ve seen how great a much cheaper version performs - the better brand and model I have is LARESAR LX Nex robot - it doesn’t refill the mop water but tbh neither did the I robot top of the range £1200 machine - laresar was around £280! So sad to leave this review kept Hoping it was going to suddenly get better but clearly is not going to happen! Massively disappointing and hugely overpriced 😢

It is one of the best robot vacuums but still not good enough to replace traditional vacuum cleaners. Great suction power but everything else is quite mediocor. Alexa integration is quite poor; it doesn't work for cleaning by room function. The only command Alexa would understand is entire space cleaning or sending robot for charging to the base station. My unit won't empty the bin itself, it was perhaps faulty. Although it does have the D shape but I still had to clean the corners myself. The main brushes would jam very often with a few hairs. You would still have to clean the staircase YOURSELF. I wouldn't recommend spending so much money on it. It is a good toy to have but you're much better off in spending a fraction of it on traditional vacuum cleaners if you wanted to have a vacuum cleaner.

Whilst it is expensive, the ability to create room boundaries, have multiple schedules, define virtual boundaries really helps improve the cleaning patterns and allows individual areas and rooms to be cleaned ad hoc, very useful say in entrance are of house. Further, is needs so little attention compared to my old Neato which needed emptying and filter cleaning every 2 days. The Roomba has been running nearly a month and I have cleaned the filter once and not emptied bag yet. For me with my previous robot vacuum it has become as essential as a Dishwasher or Washing machine, the IRoomba S9+ has increased its value here.

We’re very happy with this vacuum. It took a while to map the house on the first run but we’ve not had any problems and it always finds its way back to the charging station. It vacuums really well but it might struggle with some corners. But that’s ok as it saves us so much time. The app is super easy to use. I would definitely recommend it to others!

Vac review Ok, firstly let’s start with the good stuff. I live with a dog near a the beach, so hair and sand are everywhere. I gave this 2 stars because the cleaning, when it works, is very good, I can clearly see the difference when it’s finished. The edge detection works well, I don’t think it’s ever taken a tumble off a step. The self emptying bin (when it works) is very useful, otherwise I’d be emptying the unit almost every day. The map (when it works) is great as I can tell it to clean in specific areas, for example “not the living room”, ie clean everywhere else while I’m in the living room. And I can tell it not to go to certain places, like outside through my patio doors. But, I have owned a bottom of the range robot cleaner before (a Eufy), and I can say categorically that this top of the range iRobot is not worth the extra money. The problems I have with it… It gets stuck or tangled up in something (like shoe laces) approximately 1 in 3 outings. I don’t have a messy home, but you have to have a 100% uncluttered floor for this thing to work. If I leave shoes on the floor, or the dog leaves a toy lying around, the unit will seemingly almost never detect them, and will get tangled up and disable itself quickly. Don’t even consider buying this if you have kids. Sometimes (rarely) it says it’s stuck when there’s absolutely nothing wrong - it just stops for no apparent reason. It’s object detection, if it has any, is poor. I’ve mentioned toys and shoes, but it also It constantly gets stuck on a floor plug - why won’t it learn? It’s not like the floor plug is moving around every day. It regularly gets stuck on the base of my kitchen stools (pictured) and even when I move it off it seems to immediately get drawn back to them, no idea why. The bin emptying doesn’t work at least once per week. Sometimes it’s because it’s picked up a piece or paper or something similar that blocks the exit. But sometimes I just can’t see any problem at all, it just doesn’t empty and I have to do it manually. The collection bags are designed to be single use, I don’t think they can be recycled, and they are not cheap to replace. I actually empty and reuse mine, so I’m still using the first one six months later. But because the bags are not designed to be reused, emptying them is a bit of a messy job, and it’s not easy. Come on iRobot, redesign these so the face can be unclipped so it cab more easily emptied. The map software is just bad. The unit sometimes gets a bit lost, and as a result it thinks it’s discovered new areas of my house, which obviously it hasn’t. I think there is now a way to tell the software to ignore the new / phantom area, but that wasn’t the case for a long time - it just kept nagging me to label the new area on my map. It can’t (or won’t) go from a hard floor to my carpeted area. I guess the difference in height between the two rooms in question is too much for it. The schedule doesn’t work at night (sigh). The unit is very noisy (much than other robot vacs I’ve had), and running it at night would actually be quite handy. But I’ve tried and it’s doesn’t work. The unit wonders around for 15 mins before giving up and stopping at some random place. I guess it needs light? My cheap and cheerful Eufy didn’t need light. You can add exclusion zones to the map, which is a great feature - this stops the machine from wondering outside (via my patio doors). But the map rotation doesn’t work for exclusion zones. My house isn’t a perfect square, there are walls on a 45 degree angle (that lead to my garden). Problem is the exclusion zones have to be square in shape, and so the angled walls aren’t aligned with the square exclusion zone. The map software does allow you to rotate the house, so I can align the problem walls vertically - YAY. But then when adding exclusion zones the rotation disappears! The only solution I have for adding exclusion zones to non-90 degree walls is to add lots and lots of tiny little zones in a diagonal line to make a “pseudo diagonal” exclusion zone. The software is SLOW. Every time you make a change on the app, or every time the unit finishes a job, it saves it state (to the iRobot cloud I presume). The “save” process takes like 15 to 30 seconds or so and makes the app unbelievably infuriating to use. Every time you make a tiny change, wait 30 seconds, and do another, and wait 30 seconds. There is no reason for this, it’s just sloppy engineering. This isn’t a new product, they’ve had years to work on this stuff. Errors… so many errors. The software (the app AND the on-board software) is just terrible. I understand that sometimes there are problems that I need to manually fix. But this unit seems to have errors so frequently it has become expected behaviour. And the app is totally useless at telling you how to fix them. The app has a “lean more” button beneath each error, but when clicking it it just takes me to a useless page titled “iRobot cloud status”. I would expect it to show me information about the particular error that’s being reported, and maybe how to fix it. Most recently I get the error “sealing problem around base” as soon as I turn it on. No idea what this means, no help online, I just jiggle the unit on its base and suddenly it’s fine. It’s now happening 100% of the time when I start the unit. Siri integration does not work reliably. I has worked in the past, then stop completely. I have to go into my shortcuts, remove them all and add them in again to get it to work. No idea why, I suspect the app engineers just can’t keep it working between releases of the app. The two rubber rollers that pick up debris have shredded themselves pretty badly in the 6 months or so I’ve had the unit. I think they need replacing already, for £1000 I would expect the hardware to last for a couple of years at least. In summary, this unit isn’t 5 to 6 times better than a unit that costs 5 to 6 times less. In fact, I say it’s just a bad product, with “ok” hardware and terrible software. A “dumb” unit that just wonders around randomly would almost certainly do a comparable job of cleaning without the constant attention that this thing requires. However, I need to be able to tell it not to wonder outside, so a totally dumb unit isn’t the right product for me. But if you don’t have that problem, take my advice and go cheap.

This is our second. The first didn’t have any fancy bells or whistles like Wi-Fi but it did the job. This one is next to useless. It gets “stuck” every five minutes and needs restarting. It is incapable of mounting a simple rug unless it approaches it at an angle. The old one had no such problems. The Wi-Fi connection is continually lost so even simple manoeuvres like returning the Roomba to its base are problematic. Needless to say, we wished to return this to the seller but we didn’t reckon with the uselessness of Evri (formerly Hermes). Having set the return in motion and repackaged the item (before Christmas), we waited for the next two weeks for a response as to when Evri would collect. Nothing. We cancelled the return and started a new one towards the end of December … and here we are two weeks later still with no response. Given the uselessness and blatant indifference of Evri, the seller and Amazon, we have no alternative but to unpack the item and attempt to get some use out of it. Avoid this item and this seller and Evri like the plague.

I used to be fairly IT savvy until recent years but technology has left me behind. This robotic hoover has once again shown me that I am getting on in years and technology has left me in a dark tunnel with no light at the end of it! The thought that has gon einto this product and bringing it to market is nothing short of genius. The manufacturer has thought of just about every thing! To get started I would suggest you do at least two mapping runs to get the map of your property, then you can divide the rooms up using the divider option. If like us you have a log burner you can also create "no go zones" which work perfectly. Once we had set up the rooms we then set up a schedule to do different rooms at different times and days. Brilliant! Another cool feature is that it returns home when either its finished, running low on battery (it restarts where it left off when charged) or when it needs to empty its dust bag. I could go in but this hoover is stunning, in both design and intelligence, so if you can afford one, buy it! It's well worth the higher price tag!

Toen iRobot de Roomba Combo j9+ lanceerde, werd het gepresenteerd als het absolute vlaggenschip: de "slimste en krachtigste" robotstofzuiger en dweil inéén. Maar na een tijd van gebruik kunnen we wel stellen dat dit paradepaardje van ruim duizend euro niets meer is dan een peperdure hoofdpijndossier op wieltjes. Het is niet alleen een technisch falen; de manier waarop iRobot met zijn klanten omgaat is ronduit stuitend. Een Technisch Rampenplan Laten we beginnen bij de basis: een robotstofzuiger hoort je leven makkelijker te maken. De j9+ doet het tegenovergestelde. Lekkage als standaardfunctie: Het ontwerp van het dweilvloeistof-compartiment is een regelrechte blunder. Voornamelijk bij het vullen van het reservoir gaat het mis; de constructie is zo onbetrouwbaar dat de vloeistof overal terechtkomt behalve waar het hoort. HomeBase in een waterballet: Het resultaat van dit lekgedrag is niet alleen een natte vloer, maar een potentieel gevaarlijke situatie. De HomeBase staat met regelmaat in een plas met water. In een apparaat waar stroom en vloeistof samenkomen, is dit simpelweg onacceptabel en een enorm veiligheidsrisico. De "HomeBase" is onvindbaar: Het is bijna lachwekkend hoe vaak deze robot "verdwaalt". De j9+ slaagt er structureel niet in om zijn station terug te vinden. Je vindt hem vaker ergens midden in de kamer met een lege accu dan netjes op zijn laadpunt. Oplaad-weigeraar: Zélfs als je de robot handmatig op de contactpunten zet, is het nog maar de vraag of hij gaat opladen. De verbinding is onbetrouwbaar, waardoor je de volgende dag vaak alsnog met een dode robot zit. Foutmelding-bingo: De app opent bij dit model steevast met een nieuwe, creatieve foutmelding. Sensorstoringen, navigatiefouten, vastgelopen borstels zonder reden; je bent meer tijd kwijt aan het "troubleshooten" dan dat het apparaat kwijt is aan schoonmaken. De Ultieme Middelvinger naar de Klant Wat dit verhaal pas echt schandalig maakt, is de afhandeling door iRobot zelf. Het is een publiek geheim dat de j9+-serie kampt met fundamentele ontwerpfouten. iRobot erkent de problemen inmiddels, maar hun "oplossing" is een klap in het gezicht van de consument. In plaats van het leveren van een werkend model van dezelfde klasse of een volledige terugbetaling, wordt de defecte j9+ door de klantenservice doodleuk vervangen door een model uit de nieuwe generatie die feitelijk goedkoper en minder geavanceerd is. Je betaalt de hoofdprijs voor "top of the line" technologie, krijgt een defect en gevaarlijk product (plas water bij het laadstation!), en wordt vervolgens afgescheept met een budget-oplossing. Het is een ongekende brutaliteit. Conclusie: Blijf hier mijlenver vandaan De iRobot Roomba Combo j9+ is een technisch mank product dat zijn beloftes op geen enkel vlak waarmaakt. Het lekt bij het vullen, brengt je elektrische circuits in gevaar en weigert simpelweg zijn basistaken uit te voeren. Dat iRobot vervolgens probeert weg te komen met het omruilen voor goedkopere modellen, is de definitieve nagel aan de doodskist van dit merk.

Ich war bei den Bewertungen erst ein wenig skeptisch, ob ich mir den Roboter für diesen Preis hole, habe mich dann aber doch nach langen hin und her dafür entschieden. Und es war eine super Entscheidung! Der Roboter stoßt NICHT mit voller Wucht gegen Möbel wie schon ein paar mal erwähnt. Wir haben Glastüren und auch dort fährt er ganz vorsichtig ran, ca 20cm vor einem Möbelstück wird er langsamer und dann passiert auch nichts! Badvorleger müssen entweder so rutschfest sein das er rüberkommt oder weggenommen werden, finde ich aber nicht schlimm. Bei hohen/ flauschigen Teppichen ist er deutlich langsamer aber schafft auch diese problemlos. Er hat bis jetzt alle Gegenstände am Boden super erkannt und umfahren. Wir haben eine sehr große Wohnung mit über 200qm. Er schafft die ganze Wohnung zu scannen und findet immer zurück, aus Erfahrung kann ich sagen, dass nicht jeder staubsaugroboter das schafft. Für die ganze Wohnung braucht er ca 3-5h. Find ich vollkommen in Ordnung. Geräuschpegel ist auch ok, klar ist er nicht leise aber er soll ja auch gut saugen! Optisch in meinen augen auch super schön, falls da jemand Wert drauf legt. Fazit: ich bin begeistert und finde ihn super!

Absolut zufrieden, saugt super

I purchased this Roomba and am now in the process of returning it to switch to another brand. Initially, it scanned and cleaned my home, handling both mopping and vacuuming reasonably well. However, be aware that it struggles with climbing thicker carpets, like the ones from IKEA. After just two days, the vacuum lost its connection to the docking station. While it can still dock for charging, it can no longer refill water or empty its dustbin. This makes the dock nearly useless aside from charging—disappointing, especially at this price point. I researched the issue extensively and found no solution. I performed two factory resets, changed my router, switched networks, restarted the system, and even reached out to customer support, but nothing resolved the problem. A quick online search, such as "iRobot Roomba dock not discoverable," reveals that many others face the same issue. Don’t fall into this trap. The product is essentially unusable. If you decide to stick with this brand, opt for a cheaper model with a basic charging station instead. The j9 combo is a waste of space and money. I’m returning mine.

The product keeps giving some problems after barely 2 months of use. We had an earlier version which worked for 5 years without any issue. But this “premium” version really is an expensive but bad product with too many issues.