---
product_id: 17618706
title: "Zinus 12 Inch Queen Green Tea Memory Foam Mattress, Medium Firm Feel"
brand: "zinus"
price: "C$71101"
currency: NIO
in_stock: true
reviews_count: 13
category: "Zinus"
url: https://www.desertcart.ni/products/17618706-zinus-12-inch-queen-green-tea-memory-foam-mattress-medium
store_origin: NI
region: Nicaragua
---

# Green tea & charcoal freshness 12-inch medium firm memory foam CertiPUR-US & OEKO-TEX safety Zinus 12 Inch Queen Green Tea Memory Foam Mattress, Medium Firm Feel

**Brand:** zinus
**Price:** C$71101
**Availability:** ✅ In Stock

## Summary

> 🌙 Sleep smarter, wake refreshed — the mattress your body deserves!

## Quick Answers

- **What is this?** Zinus 12 Inch Queen Green Tea Memory Foam Mattress, Medium Firm Feel by zinus
- **How much does it cost?** C$71101 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.ni](https://www.desertcart.ni/products/17618706-zinus-12-inch-queen-green-tea-memory-foam-mattress-medium)

## Best For

- zinus enthusiasts

## Why This Product

- Trusted zinus brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Balanced Medium Firm Feel:** Perfect blend of contouring softness and solid support for restless sleepers.
- • **Naturally Fresh & Odor-Free:** Green tea extract and activated charcoal keep your mattress smelling clean.
- • **Convenient Mattress-in-a-Box:** Compressed for easy delivery, expands to full size within 72 hours.
- • **Certified Safe & Eco-Friendly:** Foams free from harmful chemicals, with OEKO-TEX certified cover.
- • **Pressure-Relieving Zoned Support:** Patented foam zones cradle your body for all sleep positions.

## Overview

The Zinus 12 Inch Queen Green Tea Memory Foam Mattress combines patented zoned pressure relief with a medium firm feel, infused with green tea and charcoal for lasting freshness. Certified safe and eco-friendly, it contours to your body while supporting all sleep styles. Delivered compressed in a box, it expands quickly for hassle-free setup and is backed by a 10-year warranty.

## Description

Why memory foam? Memory foam is one of the most popular mattress materials for a reason. It contours to your body, absorbs movement, and delivers a personalized sleep experience that traditional spring mattresses can't replicate. Wrapped in a breathable knitted cover and anchored by a durable base foam, every layer is designed to work together for a better night's sleep from day one. Made for every type of sleeper Whether you're a side sleeper, back sleeper, or stomach sleeper, this Queen mattress is designed to work with your body. Zinus' patented zoned pressure relief system means different areas of the Queen mattress respond differently to weight and pressure, so you get the right balance of cushioning and support no matter how you sleep. Medium firm: the sweet spot Not too soft, not too stiff. The medium firm feel contours without sinking, supports without rigidity, and moves with you through the night. If you've struggled to find a firmness that works, medium firm is where most sleepers land. Safe for your family, certified by experts This Queen mattress contains no fiberglass. The cover is OEKO-TEX® Standard 100 certified, tested for harmful substances, and all foams are CertiPUR-US® certified — meaning no formaldehyde, no mercury, no lead, and no ozone-depleting chemicals. The foams are also free from phthalates regulated by the U.S. Consumer Product Safety Commission, and screened for chemicals classified as carcinogens, mutagens, or reproductive toxins. The kind of verified safety standard you'd want in your primary bedroom. What keeps it fresh? Infused with green tea extract and purified charcoal, this Queen mattress is designed to neutralize odors and keep your sleep environment consistently fresh. If you notice a mild smell when first unboxing, that's normal off-gassing and it typically dissipates within 24–48 hours. Setup is simple Unbox, unroll, and let it expand for 24–72 hours before sleeping on it. Pairs with most platform beds, box springs, and adjustable bases.

Review: Great mattress with one issue (in progress)! - Received it 4 days ago. Got here fast.Intact and packaged well. Got it opened up and cut/broke the seal and poof! Within 24 hours it was totally filled and looked great. Corners were sharp and defined. The firmness was consistent and I was pleasantly surprised when I gave it a 2 minute test drive. It really is better than I expected. My test drive would have been much longer if not for the 1 "catch" in all of this. The odor is pungent to the point of only being able to tolerate it 5 or 7 minutes. It is not a mold or chemical smell. I have since had a total of 7 people,(delivery men),bring furniture into the apartment. I said nothing about it and waited. I watched for there reactions. All of which were almost immediate and commented on in vivid detail as they compared the odor to sources I won't go into for sake of "Too much info!". They never physically stepped into the bedroom. I have sealed up the return vent and basically sealed the room off with a small fan at first. I have now moved up to a good size fan and the 2 large windows are opened round the clock.. That said I have every intention of following up with an update in the next few days. Hence the 3 stars. I had already factored in time for something like this after reading the reviews. The manufacturer recommended 72 hours. I had figured on 5 or 6 days into my plans. While I am concerned I am really hoping things will level out and the odor will dissipate. As I had mentioned this mattress really looks and feels great. Things like this often turn around completely and all is fine. I feel optimistic for 2 good reasons. #1: I bought it from desertcart and #2:from my research the manufacturer is focused on customer satisfaction almost as much as desertcart is. In the meantime check back in a few days. I am definitely going to follow up on this. I am just as curious as any one else who is looking at this mattress. Tune in later... UPDATE: 5/14/18 Day 6 and fan(s) continue to run 24hrs round the clock.Am very concerned but still hopeful. Most unsettling is that the odor has not dissipated AT ALL! It remains pungent to the point of picking up the odor downstairs and outside that side of the garage. Spoke with Zinus customer service. Had no problem getting through to associate. Explained issue and asked for possible ideas. She suggested that I might try some dryer sheets and continue to air it out for another week if possible. I asked if putting it outdoors in a protected place would help. She said yes but don't do it if it was too difficult for me. She was sincerely concerned that I would risk hurting myself in moving it outside.She told me that she would like me to call them back in a week to let her know how things were going. She said if things have not improved by then we would discuss an exchange. Something I REALLY hope doesn't happen but I think it is important to point out that even with all this hassle I feel it would be worth the trouble. Only because outside of the terrible odor, every other characteristic of this mattress is (at the price), is quite remarkable. I feel the associate I spoke with was not handing me a line and that she was in fact sincere. She meant what she said. So I guess time will tell. I will continue to give updates.(another first for me with desertcart but worth the effort). A good 75% of my purchasing decisions on desertcart ride on the reviews. I know they take them seriously only because at times in the past, when I have discussed a return with them directly, the process involved the validity of some of the reviews I had read during the decision making of a purchase. Over the years they have been consistent with their efforts and bent over backwards to make things right the few times there was this type of issue. What makes this so unique for me is the SIZE of the item we are dealing with and my inability to "shrink" it back to it's shipping size. I'm off to the laundry room for some dryer sheets and as before I'll be updating this possibly in the next few days, but definitely in a week. I am still concerned but trying to remain positive and stay focused on a good outcome.. UPDATE: 5/25/2018 Just over 10 days since last update. Wanted to make sure. Kept up with the fans and per instructions, the dryer sheets. Was really getting discouraged by the 6th day so I called Zinus. Call went through first try and was on hold less than 5 minutes. Gave info to the associate and she had my history up in no time. She had enough so I didn't have to start from the beginning,(thank goodness). Told her exactly what I had done and let her know my concerns and frustration. It became clear that she was in fact listening to what I was telling her. She could see in the notes that I had been in contact with both desertcart and Zinus during this time with the status of things. She was never once dismissive. Her answers were direct and honest. She made it clear that enough time had passed and it was time to begin the process of replacement. Her only request was that I contacted desertcart once more and tell them about our discussion and that I did in fact need and qualify for a replacement. She told me to see if desertcart would agree with handling the exchange and that if there was any"push back" on there part,(which she doubted), to go the the Zinus web site, click on a particular link and start the replacement"Ticket" process. At that point it was made very clear to me this was not a hand off, and that every thing was going to be taken care of. It was just a question of which one was going to do it. I called the desertcart number she gave me. In less than 10 minutes every detail was taken care of and an extra minute was taken to make sure I knew everything was going to be fine and every concern had been addressed and eliminated. 4 days later the replacement arrived. The minute I broke the seal I knot only knew it was OK, it smelled GREAT! Seriously... Less than 24 hours later the filling out process was complete and just like the first, the corners were sharp and defined. Last measurement was 11 7/8 inches. I think it is safe to say I will make it through the rest of my life and be fine with the knowledge of having lost that 1/8 if an inch. I feel it necessary to mention some of the negative reviews directed toward the customer support of both desertcart and Zinus. I will be honest about the hassle factor in all of this. To say it has not been would be a blatant lie. I was just as upset as anyone who found themselves in this dilemma and I made it clear to all I spoke with. However, NEVER once did I tear into anyone I spoke with or feel it necessary to do so. Even given the amount of time I spent. Heck, this darn review has taken a chunk of time but the reason I am doing this is the very reason I come to desertcart. They have never failed to be fair and honest with any return/exchange issue. I have found if I am honest and reasonable with any desertcart associates they take care of it every time. The few and rare times I have had an issue with one of their suppliers desertcart has stepped in, usually before I even ask, and bent over backwards to make sure things were not just dealt with, but that it was done to MY satisfaction. Over the years desertcart has proven to be consistent in all issues similar to this one. Say what you will but in my 61 years on this earth I have never had the ongoing support focused totally on the consumer from any retailer at a level comparable to what desertcart provides. If something goes wrong, they do everything they can to fix it. What more can you ask for? Well done desertcart, and thanks!
Review: Great Packaging, Soft Yet Supportive, and Top Value for the Price - I tend to be very critical when reviewing a product but this 12" memory foam mattress deserved a good rating. The reasons are for 1. Packaging (definitely matters when it comes to something as big as a mattress that you have to handle on your own), 2. Level of comfort, and 3. Val0ue. I want to also include the fact that I have 4 bulging discs from a bad accident and bought this for the level of support and comfort one gets from a memory foam mattress. 1. The Packaging: I'm not the strongest or tallest person and had no one to help with getting this on my platform bedframe. Oh yes and I live on the second floor of an apartment building with no elevator and slightly uneven stairs. But I was a able to get it done without hurting or straining anything. The packaging was solid and convenient enough to allow for some sliding and scraping of the package prior to getting it into my apartment and still not damaging or dirtying the mattress. I had to pickup this approximately 5'8" package at the local UPS pickup center because my apartment building has a front gate that has to be manually opened and if they had left it in front of my door, it would block the walkway and would most likely have been taken anyways. I also had to rent a Home Depot pickup truck to pick this up, it would not have fit into my 2 door coupe. This would fit into a large SUV with the seats folded down but the box that it came in is approximately 5'8" x 18" x 18" (check the product details for exact measurements) and will definitely not fit into the trunk of your typical sedan. I was able to lift (maybe 40-50lbs?) this and get it into the pickup. Getting this up my stairway was the challenge and to do this I had to flip it from end to end on the stairs. The packaging was a hard cardboard box and withstood the tumbling. Once the box was removed, I found that the mattress was compressed, rolled-up, vacuum sealed in heavy plastic, and inserted into a solid plastic/polyester protective bag (kind of like the carrying bags of sleeping bags). This protective bag kept the mattress protected and was removed by tearing the perforation. It required a little bit of effort, but was doable without scissors. I then had to unroll it with the zipper fabric cover side down, carefully cut the plastic vacuum wrap and that was it. The mattress did have to be flipped so that the proprer side was on the bottom but it was easy enough. The mattress rose to its intended thickness within 24 hours, and most of it within 30min. All in all, the packaging was well done and I was able to set it up by myself without damaging the contents. The mattress itself had a fabric zippered cover that I kept on and I also put the entire mattress into a vinyl zippered cover. 2. The Feel of the Mattress: Comfortable due to the softness yet supportive aspect of memory foam but I could slightly feel the foundation frame underneath. I opted for the 12" mattress because obviously the thicker the mattress, the higher amount of memory foam material as well as the support foam underneath. I read a review for an 8" mattress and the writer mentioned that she would have gone for at least a 10". I put this on a metal platform foundation and I believe that if I had gone for anything less than 12", I would not be giving it a 5 star for comfort. This mattress was definitely supportive and took pressure off of my back and joints. It had enough memory foam material that I sank in some but was supported by the base layer of support foam. For a little around $270 with taxes, I doubt that I would have found a comparable mattress with this level of comfort. Yes, it memory foam is known to trap a bit of heat and I did feel more heat than a spring mattress but I do sleep with the AC on so it wasn't an issue. If you are one that is very averse to heat or sweat easily as I do, you may want to consider a gel infused top. I didn't feel like I was in the clouds but it was comfortable enough with enough actual memory foam for the feel. 3. Value: Definitely well priced. I had visited a Tempurpedic both at the OC County Fair and the price was nearly $2K. This mattress didn't feel as good as that model but for $270, I doubt that I would have found another mattress with memory foam. I had looked at a lot of options on desertcart and for a 12" thick option with Certi-Pure certification, along with infused carbon material to keep it from smelling, this mattress was the best priced out there. Plus, you technically don't need a boxspring and a platform frame could be purchased for as low as $60-$70 increasing the value. So all in all, if you are considering a memory foam option, this one is the one to go with.

## Features

- ZINUS GREEN TEA MEMORY FOAM – Patented zoned pressure relief, medium firm feel, breathable knitted cover, and a durable base foam — every layer engineered to contour, support, and move with your body for a better night's sleep.
- THE BENEFITS OF MEMORY FOAM – Contours to your body for personalized comfort, absorbs movement so you sleep undisturbed, and works as a system with a breathable knitted cover and durable base foam for lasting support.
- PRESSURE RELIEF FOR EVERY SLEEP POSITION – Zinus' patented zoned pressure relief technology delivers targeted cushioning and support where you need it most, whether you're a side, back, or stomach sleeper.
- NATURALLY FRESH NIGHT AFTER NIGHT – Infused with green tea extract and purified charcoal to neutralize odors and keep your sleep environment fresh. Any mild off-gassing smell on unboxing typically dissipates within 24–48 hours.
- CERTIFIED SAFE MATERIALS – Foams are CertiPUR-US certified, free from ozone depleters, formaldehyde, and heavy metals. The cover meets OEKO-TEX Standard 100, tested for over 100 harmful substances including pesticides and allergens.
- FIBERGLASS FREE – This Queen mattress contains no fiberglass anywhere in its construction. Instead, it uses a carbon rayon fire barrier designed to meet fire safety standards, so you can sleep with greater peace of mind.
- MEDIUM FIRM FEEL – The sweet spot between contouring softness and solid support. Responsive enough to move with you without the sinking of a plush Queen mattress or the rigidity of a firm one, suited to most sleep styles.
- A SIZE AND PROFILE FOR EVERY SETUP – Available in Twin through Cal King, 6" to 14". Thinner profiles suit bunk beds and trundles; mid-profiles work for guest rooms and everyday use; 14" is built for primary bedrooms.
- 10-YEAR LIMITED WARRANTY – Your Queen mattress is backed by a 10-year limited warranty. Twin and Twin XL support up to 250 lbs, while Full, Queen, King, and Cal King support up to 500 lbs.
- QUEEN MATTRESS IN A BOX, READY IN HOURS – Arrives compressed in a single box for easy maneuvering into any room. Simply unbox, unroll, and your Queen mattress expands to its full shape within 24–72 hours. Better nights start here.

## Technical Specifications

| Specification | Value |
|---------------|-------|
| ASIN | B0CKYZC93L |
| Additional Features | Breathable, Pressure Relief |
| Age Range Description | Adult |
| Best Sellers Rank | #71 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #1 in Mattresses |
| Brand | Zinus |
| Brand Name | Zinus |
| Color | White |
| Construction Type | Memory Foam |
| Cover Material | Polyester |
| Customer Reviews | 4.3 out of 5 stars 91,499 Reviews |
| Fill Material | Memory Foam |
| Global Trade Identification Number | 00841550077209, 00841550362534 |
| Included Components | Mattress |
| Item Depth | 12 |
| Item Dimensions | 80 x 60 x 12 inches |
| Item Dimensions L x W x Thickness | 80"L x 60"W x 12"Th |
| Item Firmness Description | Medium Firm |
| Item Highlight | Pressure-Relieving Comfort & Full-Body Support, Naturally Fresh, CertiPUR-US & OEKO-TEX Certified Safe Materials |
| Item Thickness | 12 inches |
| Item Type Name | Bed Mattress Conventional |
| Item Weight | 62.3 pounds |
| Manufacturer | Zinus |
| Manufacturer Part Number | AZ-BTCM-12Q |
| Material Type | Memory Foam |
| Mattress Base Compatibility | Adjustable Base, Box Spring, Platform Bed |
| Mattress Comfort Layer Material | Memory foam |
| Mattress Type | Standard Mattress |
| Model Name | Green Tea Memory Foam Mattress |
| Model Number | AZ-BTCM-12Q |
| Number of Items | 1 |
| Number of Layers | 3 |
| Number of Packs | 1 |
| Product Benefits | Relieves pressure, stays fresh, and supports your body for a comfortable sleep experience |
| Product Care Instructions | Spot Clean Only |
| Product Dimensions | 80"L x 60"W x 12"Th |
| Shape | Rectangular |
| Size | Queen |
| Style Name | 12 IN |
| Top Style | Tight Top |
| UPC | 841550362534 841550077209 |
| Unit Count | 1 Count |
| Weight Capacity Maximum | 500 pounds |
| top-style | Tight Top |

## Product Details

- **Brand:** Zinus
- **Cover Material:** Poly Jacquard
- **Fill Material:** Memory Foam
- **Item Firmness Description:** Medium Firm
- **Item Weight:** 62.5 pounds
- **Number of Layers:** 3
- **Product Dimensions:** 80"L x 60"W x 12"Th
- **Size:** Queen
- **Top Style:** Smooth Top
- **Weight Limit:** 500 pounds

## Images

![Zinus 12 Inch Queen Green Tea Memory Foam Mattress, Medium Firm Feel - Image 1](https://m.media-amazon.com/images/I/81IC7kPsCNL.jpg)
![Zinus 12 Inch Queen Green Tea Memory Foam Mattress, Medium Firm Feel - Image 2](https://m.media-amazon.com/images/I/412am1JZibL.jpg)
![Zinus 12 Inch Queen Green Tea Memory Foam Mattress, Medium Firm Feel - Image 3](https://m.media-amazon.com/images/I/81x6sxxKBIL.jpg)
![Zinus 12 Inch Queen Green Tea Memory Foam Mattress, Medium Firm Feel - Image 4](https://m.media-amazon.com/images/I/91VGXbXFivL.jpg)
![Zinus 12 Inch Queen Green Tea Memory Foam Mattress, Medium Firm Feel - Image 5](https://m.media-amazon.com/images/I/81kaXG11inL.jpg)

## Available Options

This product comes in different **Pattern, Color, Size, Style** options.

## Questions & Answers

**Q: Is this memory foam mattress compatible with my bed frame, platform bed, or adjustable base?**
A: Yes! This mattress-in-a-box works with platform beds, box springs, slatted frames, and adjustable bases. Unbox, unroll, and allow 24–72 hours to fully expand before your first night.

**Q: Does this memory foam mattress sleep cool, or will I overheat at night?**
A: A breathable knit cover promotes airflow and the green tea infusion keeps your sleep surface fresh. The medium firm feel limits deep sinkage, so heat doesn't build up the way it can in softer foam.

**Q: Is this a fiberglass-free mattress with non-toxic, certified safe materials?**
A: 100% fiberglass-free with certified safe materials inside and out. Foams are CertiPUR-US(R) certified and the cover is OEKO-TEX(R) Standard 100 certified, tested for 100+ harmful substances.

**Q: Is medium firm memory foam good for pressure points and all sleep positions?**
A: Medium firm is the sweet spot for most sleepers. Patented zoned support responds to your body's pressure points, so hips, shoulders, and back feel cradled and comfortable all night long.

**Q: Is this a safe, non-toxic mattress for a youth bedroom or lighter-weight sleeper?**
A: Yes, certified safe materials, thinner profiles (6"–10") sized for lighter body weight, and an affordable price point that doesn't compromise on quality. A smart choice for any youth bedroom.

## Customer Reviews

### ⭐⭐⭐⭐⭐ Great mattress with one issue (in progress)!
*by D***Y on May 12, 2018*

Received it 4 days ago. Got here fast.Intact and packaged well. Got it opened up and cut/broke the seal and poof! Within 24 hours it was totally filled and looked great. Corners were sharp and defined. The firmness was consistent and I was pleasantly surprised when I gave it a 2 minute test drive. It really is better than I expected. My test drive would have been much longer if not for the 1 "catch" in all of this. The odor is pungent to the point of only being able to tolerate it 5 or 7 minutes. It is not a mold or chemical smell. I have since had a total of 7 people,(delivery men),bring furniture into the apartment. I said nothing about it and waited. I watched for there reactions. All of which were almost immediate and commented on in vivid detail as they compared the odor to sources I won't go into for sake of "Too much info!". They never physically stepped into the bedroom. I have sealed up the return vent and basically sealed the room off with a small fan at first. I have now moved up to a good size fan and the 2 large windows are opened round the clock.. That said I have every intention of following up with an update in the next few days. Hence the 3 stars. I had already factored in time for something like this after reading the reviews. The manufacturer recommended 72 hours. I had figured on 5 or 6 days into my plans. While I am concerned I am really hoping things will level out and the odor will dissipate. As I had mentioned this mattress really looks and feels great. Things like this often turn around completely and all is fine. I feel optimistic for 2 good reasons. #1: I bought it from AMAZON and #2:from my research the manufacturer is focused on customer satisfaction almost as much as AMAZON is. In the meantime check back in a few days. I am definitely going to follow up on this. I am just as curious as any one else who is looking at this mattress. Tune in later... UPDATE: 5/14/18 Day 6 and fan(s) continue to run 24hrs round the clock.Am very concerned but still hopeful. Most unsettling is that the odor has not dissipated AT ALL! It remains pungent to the point of picking up the odor downstairs and outside that side of the garage. Spoke with Zinus customer service. Had no problem getting through to associate. Explained issue and asked for possible ideas. She suggested that I might try some dryer sheets and continue to air it out for another week if possible. I asked if putting it outdoors in a protected place would help. She said yes but don't do it if it was too difficult for me. She was sincerely concerned that I would risk hurting myself in moving it outside.She told me that she would like me to call them back in a week to let her know how things were going. She said if things have not improved by then we would discuss an exchange. Something I REALLY hope doesn't happen but I think it is important to point out that even with all this hassle I feel it would be worth the trouble. Only because outside of the terrible odor, every other characteristic of this mattress is (at the price), is quite remarkable. I feel the associate I spoke with was not handing me a line and that she was in fact sincere. She meant what she said. So I guess time will tell. I will continue to give updates.(another first for me with AMAZON but worth the effort). A good 75% of my purchasing decisions on AMAZON ride on the reviews. I know they take them seriously only because at times in the past, when I have discussed a return with them directly, the process involved the validity of some of the reviews I had read during the decision making of a purchase. Over the years they have been consistent with their efforts and bent over backwards to make things right the few times there was this type of issue. What makes this so unique for me is the SIZE of the item we are dealing with and my inability to "shrink" it back to it's shipping size. I'm off to the laundry room for some dryer sheets and as before I'll be updating this possibly in the next few days, but definitely in a week. I am still concerned but trying to remain positive and stay focused on a good outcome.. UPDATE: 5/25/2018 Just over 10 days since last update. Wanted to make sure. Kept up with the fans and per instructions, the dryer sheets. Was really getting discouraged by the 6th day so I called Zinus. Call went through first try and was on hold less than 5 minutes. Gave info to the associate and she had my history up in no time. She had enough so I didn't have to start from the beginning,(thank goodness). Told her exactly what I had done and let her know my concerns and frustration. It became clear that she was in fact listening to what I was telling her. She could see in the notes that I had been in contact with both Amazon and Zinus during this time with the status of things. She was never once dismissive. Her answers were direct and honest. She made it clear that enough time had passed and it was time to begin the process of replacement. Her only request was that I contacted Amazon once more and tell them about our discussion and that I did in fact need and qualify for a replacement. She told me to see if Amazon would agree with handling the exchange and that if there was any"push back" on there part,(which she doubted), to go the the Zinus web site, click on a particular link and start the replacement"Ticket" process. At that point it was made very clear to me this was not a hand off, and that every thing was going to be taken care of. It was just a question of which one was going to do it. I called the Amazon number she gave me. In less than 10 minutes every detail was taken care of and an extra minute was taken to make sure I knew everything was going to be fine and every concern had been addressed and eliminated. 4 days later the replacement arrived. The minute I broke the seal I knot only knew it was OK, it smelled GREAT! Seriously... Less than 24 hours later the filling out process was complete and just like the first, the corners were sharp and defined. Last measurement was 11 7/8 inches. I think it is safe to say I will make it through the rest of my life and be fine with the knowledge of having lost that 1/8 if an inch. I feel it necessary to mention some of the negative reviews directed toward the customer support of both Amazon and Zinus. I will be honest about the hassle factor in all of this. To say it has not been would be a blatant lie. I was just as upset as anyone who found themselves in this dilemma and I made it clear to all I spoke with. However, NEVER once did I tear into anyone I spoke with or feel it necessary to do so. Even given the amount of time I spent. Heck, this darn review has taken a chunk of time but the reason I am doing this is the very reason I come to Amazon. They have never failed to be fair and honest with any return/exchange issue. I have found if I am honest and reasonable with any Amazon associates they take care of it every time. The few and rare times I have had an issue with one of their suppliers Amazon has stepped in, usually before I even ask, and bent over backwards to make sure things were not just dealt with, but that it was done to MY satisfaction. Over the years Amazon has proven to be consistent in all issues similar to this one. Say what you will but in my 61 years on this earth I have never had the ongoing support focused totally on the consumer from any retailer at a level comparable to what Amazon provides. If something goes wrong, they do everything they can to fix it. What more can you ask for? Well done Amazon, and thanks!

### ⭐⭐⭐⭐⭐ Great Packaging, Soft Yet Supportive, and Top Value for the Price
*by M***. on September 5, 2016*

I tend to be very critical when reviewing a product but this 12" memory foam mattress deserved a good rating. The reasons are for 1. Packaging (definitely matters when it comes to something as big as a mattress that you have to handle on your own), 2. Level of comfort, and 3. Val0ue. I want to also include the fact that I have 4 bulging discs from a bad accident and bought this for the level of support and comfort one gets from a memory foam mattress. 1. The Packaging: I'm not the strongest or tallest person and had no one to help with getting this on my platform bedframe. Oh yes and I live on the second floor of an apartment building with no elevator and slightly uneven stairs. But I was a able to get it done without hurting or straining anything. The packaging was solid and convenient enough to allow for some sliding and scraping of the package prior to getting it into my apartment and still not damaging or dirtying the mattress. I had to pickup this approximately 5'8" package at the local UPS pickup center because my apartment building has a front gate that has to be manually opened and if they had left it in front of my door, it would block the walkway and would most likely have been taken anyways. I also had to rent a Home Depot pickup truck to pick this up, it would not have fit into my 2 door coupe. This would fit into a large SUV with the seats folded down but the box that it came in is approximately 5'8" x 18" x 18" (check the product details for exact measurements) and will definitely not fit into the trunk of your typical sedan. I was able to lift (maybe 40-50lbs?) this and get it into the pickup. Getting this up my stairway was the challenge and to do this I had to flip it from end to end on the stairs. The packaging was a hard cardboard box and withstood the tumbling. Once the box was removed, I found that the mattress was compressed, rolled-up, vacuum sealed in heavy plastic, and inserted into a solid plastic/polyester protective bag (kind of like the carrying bags of sleeping bags). This protective bag kept the mattress protected and was removed by tearing the perforation. It required a little bit of effort, but was doable without scissors. I then had to unroll it with the zipper fabric cover side down, carefully cut the plastic vacuum wrap and that was it. The mattress did have to be flipped so that the proprer side was on the bottom but it was easy enough. The mattress rose to its intended thickness within 24 hours, and most of it within 30min. All in all, the packaging was well done and I was able to set it up by myself without damaging the contents. The mattress itself had a fabric zippered cover that I kept on and I also put the entire mattress into a vinyl zippered cover. 2. The Feel of the Mattress: Comfortable due to the softness yet supportive aspect of memory foam but I could slightly feel the foundation frame underneath. I opted for the 12" mattress because obviously the thicker the mattress, the higher amount of memory foam material as well as the support foam underneath. I read a review for an 8" mattress and the writer mentioned that she would have gone for at least a 10". I put this on a metal platform foundation and I believe that if I had gone for anything less than 12", I would not be giving it a 5 star for comfort. This mattress was definitely supportive and took pressure off of my back and joints. It had enough memory foam material that I sank in some but was supported by the base layer of support foam. For a little around $270 with taxes, I doubt that I would have found a comparable mattress with this level of comfort. Yes, it memory foam is known to trap a bit of heat and I did feel more heat than a spring mattress but I do sleep with the AC on so it wasn't an issue. If you are one that is very averse to heat or sweat easily as I do, you may want to consider a gel infused top. I didn't feel like I was in the clouds but it was comfortable enough with enough actual memory foam for the feel. 3. Value: Definitely well priced. I had visited a Tempurpedic both at the OC County Fair and the price was nearly $2K. This mattress didn't feel as good as that model but for $270, I doubt that I would have found another mattress with memory foam. I had looked at a lot of options on Amazon and for a 12" thick option with Certi-Pure certification, along with infused carbon material to keep it from smelling, this mattress was the best priced out there. Plus, you technically don't need a boxspring and a platform frame could be purchased for as low as $60-$70 increasing the value. So all in all, if you are considering a memory foam option, this one is the one to go with.

### ⭐⭐⭐⭐⭐ I really love this mattress!
*by P***D on August 4, 2026*

For several yrs I've rented the same cabin in NH, w/ this mattress, and I love it. This past June I finally decided enough already! I checked the tags and identified what brand/model and ordered it while still on vacation. It's my 1st foam mattress. After 1+ month I still love it. I'm a 70 yr old male, 6ft 215#. This mattress has virtually eliminated overnight wake ups to pee. Research shows that a deeper sleep can avoid that and this mattress gives me deeper, better sleep. Set up was easy. Removed old mattress and unrolled this one on the box spring. Slept on it the next night. No odor problem at all. My previous daily wake-up lower back stiffness now happens maybe every 10 days. I really love this mattress. And, it's literally the least expensive I've ever bought.

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*Last updated: 2026-10-05*