Pet Zone Self Cleaning Semi Automatic Cat Litter Box - Smart Scoop Cat Litter Box with 6 Bags & Carbon Filter for Up to Two Cats 6-16 Pounds

I've had this automatic box for around 10 months, and overall it is great for the price. Sure you could spend a few hundred more on something truly lavish, but this thing accomplishes a very simple and very important goal: I no longer have to worry about cat litter every single day. I can forget for a couple days and the machine has me covered. And at first I was disappointed that it doesn't have a cover, but believe me, you wouldn't want a cover. You need to be able to see where the machine makes mistakes. As I mentioned, the machine sometimes misses things. Sometimes chunks of stuff will end up stuck just out of reach of the rake, right on the very edges of the box. So you need to give it a helping hand there, and you also need to go in to the box 2-3 times a week and clear up any clumps of litter that might be solidifying in the corners of the box where the rake doesn't really touch directly. Sometimes if your cat wants to use the exact same spot in the box all the time, you'll end up with the storage box overflowing just in that one spot, with nothing else in the rest of the reservoir. So really it's wise to attend to the storage box and help remove clumps as soon as you notice it. And there's another reason you want to empty the storage box fairly frequently: the smell inside. So yes, realistically you're going to want to empty the box every couple of days, but the fuller it gets, the worse the smell gets, and it gets really bad if you let the box fill up. I would recommend just thinking of all that storage space as 'insurance' for two-day vacations or if you forget for a while. I only noticed a couple problems. One, where the motor wasn't able to return fully to its docked position, and I got an amber light warning. I found out I had just carelessly allowed some litter to build up on the platform that the box sits on while docked, so it was interfering with the motor. And second, if you get a power outage, you will need to press the power button again manually. The machine does not turn itself on again after a power outage! Once I figured that out, it's been smooth sailing ever since. Fantastic product.

It worked fine for the first few weeks I owned it and then the litter rake began getting stuck on the edge lip of the box and would not complete a cycle. I contacted customer support for Pet Zone, and they indicated that the litter rake was causing the issue and they sent me a replacement. I installed it and again the litter box worked for a few days. However, after a few days, the litter rake was getting stuck again, but in the different part of the cycle. Now, it was getting caught on the edge of the box during the part of the cycle where the rake lowers back into the box after dumping the waste into the receptacle. I tried releasing the clutch on the motor unit and resetting it at the indicated mark where the cycle begins and it continued to get stuck in the same spot and never complete a cycle. Eventually, the motor unit got completely stuck at the end of the litter box and could not be moved even with the clutch released. That is where I am now, the motor unit stuck at the end of the litter box, unmovable, and a useless $100 litter box that I have to manually scoop. I contacted customer support again last week and have not yet heard back. Unfortunately, the Amazon return period for this item has expired, so I'm stuck with this useless, expensive piece of junk that is more hassle than it is worth. Clearly every possible corner was cut during the engineering and manufacture of this product. What should be a very simple device is hampered by terrible design and "cost engineering." Even when it is working correctly (which is rare), this litter box requires exponentially more maintenance than a traditional litter box. There is about 1/2" range where the litter level is acceptable. If you put in too much litter, the motor gets bogged down and can't complete a cycle, if you put too little litter, it won't clump properly or you cats will refuse to use it at all. You also must constantly manually level out the litter or it will end up accumulating at one end of the box as the litter rake sifts through it during its cycle. Waste frequently gets stuck to the wire of the litter take and must be manually scraped off. The litter rake frequently tosses waste and litter all over the place as it lifts up to dump waste into the receptacle creating a huge mess. Basically, I have had to spend more time cleaning up after this supposedly automatic litter box and touching waste than I have ever had to do with a traditional box. This litter box requires so much maintenance that you end up spending vastly more time just getting it to work properly than you would just cleaning a traditional litter box Needless to say, I will be going back to my old Omega Paw box, which although low-tech, actually works and doesn't make my life harder. Buy this instead: http://www.amazon.com/Omega-Paw-Self-Cleaning-Litter-Pewter/dp/B005E2S77C/ref=pd_sim_199_2?ie=UTF8&dpID=41v85w2vQ0L&dpSrc=sims&preST=_AC_UL160_SR160%2C160_&refRID=1JM49VZBBGS9XJ1Z8H32

Just buy it you wont be disappointed! You need to use a lightweight clumping litter with it. one that the rack can pass through. Dont get me wrong you still have to do a little maintain on it but literally once a week and emptying the plastic bag when its full. other than that the litter stays clean and fresh bad smells are dealt with in a timely fashion by the scoop. My two cats love it as well as being fascinated when it whirls in to action..

Has been working well for the last few years. But WOW it's now over $550. What a rip off!! I paid $182+tax. I guess there is a shortage of these.

Replacement filters as described

Excelente producto. Adiós a la limpieza rutinaria y al mal olor. Funciona perfectamente con cualquier bolsa de plástico de súper, fácil de limpiar, funciona con cualquier arena aglutinante. Mi gatos felices.

its very bad quality