SwitchBot Smart Lock Pro (Silver), Keyless Deadbolt Retrofit for Existing Deadbolts, No-Drill for Renters, Auto-Lock, Add Hub (Sold Separately) for Matter/Siri, Alexa, Google

This is my first smart lock. I researched the heck out of smart locks and found this one checked off a majority of the features I was looking for. Amongst a lengthy list, a few items were a must: >Has to be easy to function/wife approved. I have a non-tech savy spouse and she would not approve of anything more involved than traditional operation. I also have a teenager to contend with. Lock has to open from the exterior without having to open your phone to access an app. >I want to be able to physically look at the lock to see it is locked. Some smart locks don't have any physical indicators to tell if it's locked. It's not something that is advertised one way or the other, but you'll miss it off you don't have that. This lock has a red dot on the part that turns the show you its position. Aside from the indicator dot, the lock has a function that, in conjuction with the sensor it comes with and the app, locks the door after it has been closed. I was sick of coming home to find my kid didn't lock the door behind her after school. With auto-lock, all she has to do is close the door. And don't worry about getting locked out, the keypad is out there. >Needs to be compatible with a keypad. This keypad rocks! You can use a password, scan your finger or add NFC keys. The NFC keys are a game changer. You add up to 10, I think, and it takes just a few seconds to register new keys. The lock only comes with one NFC card. So you'll have to purchase a bag. I bought a bag of 20 NFC tags for $10. They were keychain tags and are worth everything penny. Also in the app you can set if they are permanent or temporary. If they are temp keys you can even set how long they are active. All great features! The lock itself is very robust and a breeze to install. You keep the existing keys and half of the hardware. The internal side of the deadbolt is removed and replaced with the lock. It comes with two new threaded screws, screw those in and you're pretty much done. The hardest part are the little screws that screw into the sides of the box. Literally took me longer to do that than the actual install. Forgot to mention you can also lock/unlock it with Alexa with the included hub (though I use Home Assistant). Great product all around. I will highly recommend this to anyone looking for a smartlock!

One of the best smart locks in the market. Very easy to install and has many options for different style locks. Works locally on a Matter network using the hub, so using the lock is quick, reliable and privacy focused. On AA's the battery life is decent, changing them once a quarter, there is a battery upgrade available from switchbot that is an excellent option. It is a bigger lock from the inside, but from the outside you keep your normal locking cylinder. So it looks like you have a standard lock. Overall great lock, reliable, and at a great price.

Had a bit of a hard time getting the hub to connect properly. Once I rebooted and started from scratch it was fine. Way more quiet than I expected. Works remotely. The logs provided in the app are super helpful. It is a bit bulky but worth it so my landlord doesn’t pop me for tampering with the locks. The matte black finish goes well with my other hardware. A friend had an issue connecting to it through the QR code but that was probably their fault. Worth it for the peace of mind. Battery going strong after 2 weeks of at least 5 uses per day.

Why did you pick this product vs others?: The setup instructions for the hub mini are dead wrong. It took me about an hour to get around their software problems and poor instructions. Even after that, it’s probably the most unintuitive application you’ve ever encountered. In order to enable the auto lock and unlock function you have to install a small magnet on the door frame; the door frame MUST be flush with the door, otherwise it will NOT work, trust me, I tried. I actually altered my doorframe and kind of got it to work, but I wish I didn’t. After hours of trial and tribulations I got it to work, more or less where I wanted it (less the auto lock function which was one of the most important things. Then after three days it stopped working and responding to anything. On top of all that, something they omit to say, is in order to give access to guests or temporary access to others, they all have to download the switchbot app and have it configured properly. THAT ALONE is a no go

I used to live in a townhouse with me my ex and I got accustomed to the smart lock. Plus my apartment building already has a smart lock in the front door to the whole building that I can open from my phone. So I wanted that same keyless entry that I've been used to and to be able to leave without having to worry about my keys. I also am unable to swap out the whole lock since my apartment complex needs access to my door. This was a life saver. It doesn't look like I have a smart lock from the outside and it's just been a life saver. The lock itself is pretty high quality and only took a few minutes to setup. It does use a little hub on the inside for Internet connectivity but can still be used via Bluetooth if you had a power outage. I have been here about 6 months and haven't had an issue with the battery life which is great and the auto lock feature is amazing. Great option for that keyless entry for apartment dwellers!!

5/5. 5/5. The SwitchBot Smart Lock Pro has been excellent. Installation was straightforward, the lock feels solid, and keyless entry works smoothly every time. App control is responsive, and unlocking the door feels quick and reliable without fumbling for keys. Things to improve: None so far.

I am updating my review. This is an amazing company. I have NEVER received this level of customer service from any other company, ever. They have completely addressed the problems I was having so it should not occur again for other purchasers, but they reached out to me several times to try and fix it for me. Given my distance from the device, they refunded my purchase price without my having to return it. I will definitely be happy to purchase from them in the future and recommend them to others. Great company. Great customer service! This is a very cool device and it has won awards. I bought it for a condo that we use as a vacation rental and stay in a few times a year. We had always used a key for the front door because the Home Owners Association mandated that we could not change our locks because the fire department would not be able to enter in an emergency if we did, so this seemed like the perfect answer. It worked while we were there just fine. When our first renters showed up, I started getting all kinds of messages about the lock jamming and that we needed to take a key when we left. Messages stating that the fingerprint recognition which we had not enabled was being used incorrectly and was going to be disabled. I figured it was user error until our long-time renter, who is extremely handy, arrived and could not make the lock work. Then I got a message that all these problems would be solved if I would authorize a firmware update, and was told my phone needed to be near the lock. I was more than 3000 miles away. This is probably a great product if you install it where you live, but don't count on it for a vacation rental that you are not within easy access of. Our kind renter took it off for us and installed a regular keypad entry keyed to the master key. The SwitchBot will be long past a return date by the time I get back to the condo. I wish I had known.

Easy install, very convenient to have the finger scanner for the kids. No more worrying if they took their keys, or them standing in the rain and snow asking me to open the door while I get something out of the car after a shopping trip. Definitely spend the extra money for the finger scanner. Code is OK but much easier and faster to just present your finger and door unlocks. No more fishing keys out of your pocket or bag.. You also get notifications when they get home and unlock the door which is great when they're being dropped off by friends etc. The piece that mounts on the inside of the door is a little bulky but in my opinion the convenience outweighs the look of the locking mechanism. Make sure your old lock works smoothly and you don't have to force the key to lock/unlock. If so, you may want to make the opening in the door jam larger so the bolt doesn't have a hard time opening/closing before you install the new lock. I've never had a problem but I could see the battery draining quickly or possibly getting jammed which would be a headache. Also great if you want to give someone temporary access to the house like a neighbor while you're away, this can be done from the app by setting up a pin code for them. I'm very happy with it and would definitely recommend it!