MySpool Plugin Water Level Alert with SMS and Email

When we bought our house 6 years ago, even the inspector couldn't find the sump pit. Turns out, it was in the finished bedroom's closet under the carpet, oddly in the middle of the basement. It's filled up a few times over the years, thankfully when we're at home, so my shop vac and I were able to clear it before there was a problem. A plumber quoted $12k to install a pump because of the odd location, tear down of finished areas, and rebuilding. That wasn't happening. However, with us traveling more, I wanted peace of mind when there was an issue so I could have a neighbor take action. Thankfully we haven't had a real alert in the pit, but the testing worked beautifully. It can send texts up to 1 number, you can customize the message to a degree, it'll also send emails, and you can adjust the frequency of the alerts (1 min, 5 min, 10 min). It's basic, but it does exactly what it needs to do. It was also very simple to set up - you need an account, but there is no subscription fees like other devices, which is a huge win.

I needed help with getting the alarm to communicate with my telephone and called support. Within minutes, my call was returned and I was assisted by a very knowledgeable employee who not only got the device to pair with my phone, but also gave suggestions as to how I could mount the sensor in my sump pump. I followed his advice and found it to be good. Last night, for the first time, the alarm sounded in both text and email forms on the phone. I went to check. All that was needed was to raise the sensor a bit. There was no problem. But I know for certain that the alarms work, so am resting comfortably in the knowledge that I know there is no problem, and will be alerted if there is one, no matter where I am at the time.

Bought this to provide an alert on my phone so that I can see if my sump pump stops running and alert me to a high water level. Easy to setup and connect it to my Wifi and tested it with my e-mail and phone number to get an alert. Great product as it requires no subscription and I can see through my router that it is connected to my Wifi as I was concerned with a battery run version that it would run the battery down since it is communicating to my router frequently. I received an e-mail and text to my phone when I tested it with great results.

Setup was fairly straight-forward, which just a little head-scratching on parts. The first one I got failed after a short time. Customer service was good and I got a replacement pretty quickly, although I had to use parts from the failed unit. The new one works so far. It was just what I want and as long as it keeps working then I am happy. Build quality? Well, it's pretty cheap, but it doesn't have to do much most of the time, so I hope it will last.

I installed the My Spool water detector in my basement after we had a problem with the floor drain backing up. I had previously installed a wifi range extender in the basement, so I was confident there would be a strong enough wifi signal for the device to connect to. It is probably best to go through the setup process at the location where you intend to install the detector, rather than setting it up elsewhere and resetting the network connection in its final location. The physical installation is quite straightforward. There is a small black box with the electronics and two wires extending out from it. One has the detector at the end, the other is for power and plugs into the USB port on the supplied charger. The directions are a bit complicated and could benefit from some reformatting of the pamphlet’s text, but if you follow all of the steps (exactly, in order, not skipping anything) it’s really pretty easy. When it’s plugged in the device creates its own local wifi network, so you log into that with a smartphone, log the device into your house wifi network, then create an account on MySpool’s server and link the device to that account. From that point on it uses your house wifi network to send any alerts to the MySpool server and thus to your email or text messaging. At the end of the process you dunk the detector in a glass of water to test it and voila!—it sends you an email and a text message. You can have up to five email addresses on the alerts, so you can have a someone check the detector if you’re away. There is a light on the top of the little black box that is green when it is on and running properly and red when it has been triggered, so I can see whenever I go to the basement that it’s running. I’m hoping it’s never actually needed, but since the floor drain can back up unnoticed, it’s nice to have the reassurance that I’ll find out about it before any real damage is done. And I now have a submersible pump on a shelf right next to the drain—so I’m ready!

This is the third my MySpool alert I have purchased in the last two years. The first one worked well for monitoring my hot tub for one year then stopped working. The second one worked for six months then stopped working. I took it apart and found out that it was missing the sealing gasket and the inside was all rusted. I attempted to contact MySpool company to get a replacement for this defective item, but was unable. Nonetheless, I purchased a third MySpool alert which worked for one month and now has stopped working. I am trying to troubleshoot without any success. I like the monitoring alert, but need for it to be more reliable.

I have a finished basement that has a crack in the foundation and it leaked during all the rains we had in summer of 2019. Now that I've repaired the crack, I always want to be alerted if there is ever the presence of water in this area, so I ordered two of these devices. It was very easy to set up. I was a little concerned because one review said that they had trouble when using a google mesh router ... I have a google mesh router and it worked flawlessly during set up ... I was also concerned because on review said you really had to be careful to write down numbers on a screen during set up and if you didn't you might have to take the unit apart to find the number or reset it ... I did not not have a issue with this ... the instructions were very concise and easy to follow and it took 5 minutes start to finish. I only had one interaction with customer service ... before I started the set up I sent them an email to ask them about any issues with a google mesh router ... it was late at night when I sent the email and I was surprised to get a helpful response in a matter of minutes. Of course, I haven't had an incident in the basement to report on, but the alerts during the set up all worked as they were supposed to and the website where you configure your new device is all very logical and easy. Very good product, easy to set up and I'll have peace of mind knowing I'll be alerted if I ever do have a problem.

I spent some time looking for an affordable alert system for Sump pump levels to let me know if I run into a pump failure. I installed a battery backup system on the pump after it was installed but wanted to get an alert system that I could install easily and not have to spend a fortune on. This device is the best answer I came up with. It’s small, affordable and simple. The directions are pretty good but tech support is there to help you out in a pinch. I didn’t really need them but wanted to verify some things found. I read other posts about the device that helped me out but I will elaborate some more. When I installed the batteries and checked my wi-fi signal I saw nothing. I did notice a blue led flash every now and then. Not much mentioned on posts about that except someone mentioned that a flashing led indicates a possible unseated board. I removed the batteries and unseated the board located next to the batteries. Be careful and lift straight up make sure all leads are straight and reinstall with firm pressure, when I reinstalled the batteries a solid blue led was observed and when checking the wi-fi signal I saw what the Signal was found as described in the pamphlet. Setup from that point on was easy and testing the unit provided a very reliable and timely message receipt of alarms. Very happy with the end result and took less than half an hour to figure it all out. I wanted the detailed post to help others out enjoy what this has to offer. Up to 5 email addresses allowed but only 1 SMS phone alert.