RackPath 25U Open Frame Server Rack – Heavy Duty 4 Post Adjustable Depth with Casters

The rack is sturdy and easy to put together. I wish the packaging was better as the nuts and bolts are placed in a flimsy plastic bag that burst, I am missing one screw for the castor wheel. Also all the cable management hooks came broken into crumbs (no protection at all). Some caster wheel screw threads were painted which made screwing in the screw very tough and risk stripping the screw head.

Love this rack! I have purchased many times for work purposes. Absolutely great product for the price. Material used has very robust feeling.

I had some concerns as the box arrived damaged and when I opened it the M8 bolts were out of their bag and floating loose. Assembly was straightforward, though it would have been nice to have the vertical posts labeled. I took my time and didn't install the casters or cable management pieces as the rack wouldn't have fit in the space available. I purchased thus as I needed the extra depth for my Proliant DL380P G8 servers. My other 12u rack next to it is on adjustable levelling legs and it is not quite as high as this unit floor mounted. Be advised that without the casters it is 27 inches (68.6cm) from the floor to the top of the top mount M8 bolt heads.

Arrived with a broken top rail. One of the fastener holes is completely missing. One of the locking casters cannot be bolted to the bottom because the bolt pattern is off. I've already emailed RackPath and they haven't responded to my request for replacement parts. This is totally unacceptable for the price I am paying. Edit: I was able to get in contact with RackPath customer service and explain my frustrations. They were very responsive and understanding. I just asked them to send me the replacement parts for the defective ones. Instead, they offered me a full refund on my rack, let me keep the defective rack and will be sending me the requested parts so that I can fix it. Other than the initial defects I mentioned, the rack is well built. I'm looking forward to receiving the replacement parts. If you do find an issue, I would reach out to the customer support. They took my case very seriously and seem to care about the quality of their products.

Overall this is a great computer rack.. except for a few minor major problems.. like the fact that the rear metal post on the right side was the wrong one.. the package included TWO REAR METAL POSTS that were exactly the same, which I fixed by sawing a small section of the metal flang off the edge.. so it fit accordingly on the back right side. I supposed I could have just shipped it all back but wow its a heavy package and Im 65.. not wheeling that back to parcel depot.. ALSO NO ASSEMBLY INSTRUCTIONS were included... okay it was easy to figure out how to assemble it just looked at the pictures on Amazon but still kind of unprofessional if you ask me.. and I dunno who packaged this but packaging a WRONG PART in the package is just very very unprofessional. Also the box was dented on side and ripped a bit open so the plastic external cable holders that screw onto the side of the rack one was broken in half.. which was also cheesy using plastic cable holders on an expensive rack like this .. how long do they think those will last banging into stuff if the rack is moved.. otherwise I got it together, its sturdy does the job I wanted but stupid things like this putting wrong part in the package is just nonsense.