3000VA Smart UPS with SmartConnect, SMT3000RM2UC Rack Mount UPS Battery Backup, Sinewave, AVR, 120V, Line Interactive Uninterruptible Power Supply

As good as it can get.

This is truly a workhorse of a battery and I oversized it to support my security system and Internet connectivity for power outages. I know it's designed for data center equipment but is serving well at home. Be aware since it's oriented for data centers it comes with server software and direct cable connection for monitoring and configuration. You don't really get a smartphone app for that. However Schneider does offer some free limited monitoring of the unit via their website if you run an Ethernet cable to the unit and your Internet router and consent to their terms. If you plan on plugging this unit into your garden variety 110v outlet at home, you will need an L530R adapter.

This unit failed within 4 months with a p17 error. When you receive a p17 error; the unit won’t pass power to devices, the unit won’t power on, the unit requires executing a dead brain reset which requires partial disassembly. The p17 error is an (undocumented) “Bypass Relay Weld fault”. This typically implies an internal hardware fault. Once a tech sees that there is indeed a failure, they will initiate an RMA. A new device is supposed to show up in 3-5 days. If you happen to not have a backup UPS, that’s at least 3-5 days of downtime. You then get to repack your old device yourself, and bring it to a UPS store yourself. I would have at least expected them to do pickup. Additionally, the Schneider online smart connect portal they want you to pay a subscription for to use is absolute garbage. Pay the extra money for the dedicated network card. Overall, would not buy again (and I have two of these). I understand that things fail and more than likely there is a bit of bad luck here. But at this price point, I can pay a few hundred dollars more for an Eaton or something similar and not have it fail in 4 months. A UPS is not supposed to be your single point of failure!

Bought this, plugged it in, let it charge up, then plugged in our electronics and it just works. It has worked flawlessly for a year now. I have a 65" plasma TV, wifi router, modem, and all associated home entertainment gadgets plugged into it. We never know if the power goes out while streaming a movie or playing a game in a very rural area where power fluctuations and outages are common. I didn't mess with any settings, other than to silence the beep, and I don't have it connected to a computer. It is silent until it starts running off battery, then there is a slight fan noise. Power on, plug&play. This is a beast of a ups. Tip: Buy the 30 to 20amp adapter for this unless you want to swap out your wall plug.

A person at PCNation called and needed to share some information about delivery. He was condescending, and was man-splaining about a specialized plug we would need, and that the UPS was very heavy and would I have help unloading it. I can read and all the information he was trying to tell me was on the description and specs page. I understand the action, his presentation was poor. Please, in the future with other customers just ask your questions, don't treat women as unintelligent or uninformed. The UPS was everything we expected and it got a test the very next day after hook-up; We had a power outage and everything that was connected continued to work.

the box was a little rough, the anti-tamper tape was moved inside the box, but it works fine. beware on plans to install, this is a HEAVY unit to lift, more, and slide into rack. It might have been easier to (a) remove the battery which comes disconnected, (b) install the unit in the rack, (c) re-insert the battery in the unit and connect, (d) power on, or connect some devices and power on (read manual on that order).

Ordered 3000VA and when it arrived the packaging was in tatters (but then again, it is about 100 pounds, so not the surprised). Tried to use and would not work, so either a manufacturing issue or damage during delivery. I was dreading having to return 100 pounds of battery when I called Amazon. They immediately sent me a replacement without any issue, which is why I have been with Amazon for a while now. Product works as expected, no issues. Great peace of mind knowing I have 3000VA as well as line conditioning. No problems at this point, though I am told there are lots of issues with power in the neighborhood. However, if ordering for home use, be sure to include the adapter plug (Conntek P515L530 - https://www.amazon.com/Conntek-P515L530-Generator-Adapter-Connector/dp/B006F64S8I/ref=pd_ys_c_rfy_rp_m_209_0?_encoding=UTF8&pd_rd_i=B006F64S8I&pd_rd_r=WEFHXZKZSCSBFG91Q9RD&pd_rd_w=12Hk4&pd_rd_wg=rEBST&pf_rd_p=5d61ee21-c9c1-4f53-887e-8583c213529a&pf_rd_r=WEFHXZKZSCSBFG91Q9RD&psc=1&refRID=H88BXDP0VQSYP9GDZFFS).

Works well. We're happy with it overall.

Great product thank you Amazon for replacing the lost product in timely manner.

As specification

The item is fine. However the batteries have failed in less than a year. This is my fault and has more to do with the actual vendor. The item details page indicates to visit the APC storefront. However the unit is sold from the vendor Tech1Traders. I have no issue with the order process and delivery. I just suspect that this was an old unit that has been gathering dust for some time and so the batteries were very stale or replaced with older ones. The lesson I learned is to pay attention I buy from a vendor I trust, not some random storefront that is selling a myriad of unrelated objects