Yale Assure Lock 2 – Black Smart Lock for Front Door with Keypad and Adjustable Entry Codes (No Wi-Fi) and Deadbolt – Secure Keyless Entry Door Lock, YRD420-BLE-BSP

Works great. Easy installation with the app.

Terrible overpriced product. Couldn't setup it up with my phone so it's basically useless overpriced lock that only comes with one key. Terrible inattentive customer service, I had to repeat myself many times on the phone because he wasn't listening/paying attention. Customer service also told me it's a known issue that the lock has trouble connecting to the latest apple and android phones, so the only thing he could do is get the phone model and let their team know so maybe it can maybe be fixed with the next update. It's not functional, the app is super slow and glitchy says it's connected when it's not, continously shows me blank screens in the app and it's unable to reset correctly. The solution to no connection is "log out, close app, log back in" i did that so many times that i lost count during the call with customer service, only to be told "oh the app is not working correctly, there is a glitch, did you do it right, do it again" Unfortunately it's outside of the return period or I would have returned it. Highly do not recommend.

I really liked this product. It comes in black and satin nickel, and I love that it includes a keypad for entering a code and also comes with keys. It's incredibly practical and super easy to use. It's a product I would definitely buy again.

Liked most details of this lock: - solid construction / durable - small footprint / relatively discreet - unaffected by cold weather - quiet operation - worked 100% / no problems - minor issue, though not a flaw - in direct sunlight, difficult to see lit keypad However, in the end, I returned the lock for my purposes: - lock would have been exposed to direct rain when storm door was removed - the weatherproof features are confusing - - lock is weatherproof but water must not get to interior of lock In the end, will try different division's product that retrofits existing AAA deadbolt to smart lock.

Great lock, easy to install. We have two of these at our home and love not having to use keys or even use the pad with the smart lock/unlock feature. The one major downside to the Yale locks I've used over the years is the lack of battery level indicator within the mobile app. I just can't wrap my head around why this is not a feature. Our battery-powered Ring cameras have this feature, so I can't imagine why Yale can't seem to integrate this crucial quality of life feature into their products. That being said, *most of the time* you will get an audible or visual alert (blink) on the lock itself to let you know the batteries are low, but even then, it could be one lock/unlock cycle, a day, or days before you need to change the battery. On one instance, our front door lock never made any indication the batteries were low and we ended up locked out, though we do have a backup key. TL;DR: Great locks but the battery life/indicator needs work.

Very good

The lock worked as advertised for a few months. It would unlock when I got within my wifi range, it would re-lock if I left/after a set period of time, and life was good. After 3 or 4 months I had to replace the batteries, and then it all went downhill. I had to factory reset and re-setup the lock after initially changing the battery, and afterwards doorsense wouldn't work. It kept failing to calibrate. I figured it was no worries, maybe it would just auto-lock after a period of time and unlock when I got within range still. Now the batteries die every month or so, and I find that the lock either stops working and requires re-setup or just doesn't work. I tried contacting support, but never received a response. I'm pretty disappointed in this company and their lock, I expected a much longer useable lifetime and more support for the cost.

We bought this after returning the Eufy lock. This one was easy to install and works great. We've been using it for a couple of months now and no complaints.

Seems to work fine for me in Australia, although I do have the ability to download US App Store apps as I used to live there and have an account still - has anyone tried creating an account in the US App Store? Another thing to try: I noticed that the app is exactly the same as the app used by my August door lock - in fact when I added the lock to the Yale Access app, it also added it to the August lock app and both work interchangeably - might be work try as a back door hack.

I love this lock and very easy to install, just one warning they will work on Canada and the USA only because they get activate by the Yale Access app

No hay manera de registrar el producto con la app. No viene con código QR, el número de serie es rechazado por el app y el product selector no detecta el producto con bluetooth. No es un producto para el mercado Mexicano ya que el app necesario para su instalación solamente se encuentra en el App Store de Estados Unidos o Canadá.

Do not be fooled into purchasing in the UK. Device may be fine in US & Canada but will not work in the UK. Yale support confirmed Yale Home App will not work with this lock, only the American version which is not downloadable in the UK.

DO NOT BUY I was unable to even sign up for the account that is required to install the lock. Their support email was no longer active and their phone support was utterly unhelpful.