Pump Replacement for Smartcat Fountains

I'm surprised by all the negative reviews I see for this pump. These are very simple devices. There's only one moving part: the pump impeller. The rest of it is the AC motor winding and the housing. There's not much that *can* go wrong with them. But they will get dirty and clogged. We've kept 3 or 4 cats over the last 10 years, and we've had one of these Fountain watering bowls for most of that time... call it 7 years now. I usually clean the filter & bowl every couple of weeks. I change the filter once per quarter (3 months). Our pump has never failed, but it has lost pressure over time. You can disassemble the pump for cleaning by prying the output side loose using a small, thin-bladed screwdriver. (See the pic.) Once the pump's apart, rinse the parts and wipe them down with a cotton swab. Be sure to swab the output spout. Then re-assemble and away you go. I cleaned the original pump in our fountain this way recently and it works like a new pump now. I was going to post pix of my disassembly but I see that the maker has finally posted this advice. In our case, cleaning the pump once per year would be plenty, so once a month sounds too often to me. But your mileage may vary.

I've had the fountain for I think. Around six years and the original pump finally went out and I replaced it with a Generic universal pump. It worked fine. And it saved me Money or so I thought. I provided the picture to show you what I finally realized after buying another universal pump Around a year later. The chord is very thin and it cracks. So this time I went back to the Pioneer Pet replacement pump and the chord Is twice as thick. In the picture, you can see the difference. The one on the left is the Pioneer Pet and the one on the right is the generic. If you buy the cheaper one, the chord will eventually crack in places where it is under water. If you need anything replaced from Pioneer like the casing for the motor and Amazon does not carry it you can buy it off of Pioneer pet.com. They're customer service is top-notch. You can't beat it. It's easy to install, and the cleaning takes a second. Overall the right call this time. I believe I will actually save money because I won't have to buy a pump next year.

Works great with my pioneer stainless steel fountain! My dog loves the flowing water from the top. It did stop working after a month, but following the cleaning process on their website it immediately started working again. Great customer service when calling about why it wasn’t working.

This is probably the 4th or 5th replacement pump I've purchased for our stainless steel pet water fountain. It's frustrating how often I find myself having to buy new pumps, but they have always only failed after the cats knocked the bowl over and it ran dry for too long before I noticed, or something to that effect. To prevent the bowl going dry, I use an AeroVoir water reservoir (intended for use with an Aerogarden) to extend the time between refills, as I have three thirsty kitties and two thirsty pups. That works pretty well. These pumps are nice and quiet, and do not scare away even my timid fur babies from drinking.

The pump replaced was around 8 or 9 years old and what went wrong was the wire at the bend coming out of the unit finally cracked the sheathing. Pump was still working to point.

I like the fit of the pump(s) in the fountain, and they perform well if you keep them maintained. I disassemble the pump every second day, clean it and the fountain up with dish soap and hot water so as to keep it running smoothly and also provide my cats with the best, cleanest water. If you live in an area with hard water it really is a good way to keep things in tip top running order. I also replace the fountain filter every two weeks. Good product.

This pump has a high price and in our experience it’s a hit or miss if the neck of the swan neck fountain will seal with the cord inside. Contrary to the original pump that has a narrow and thin electrical cord that allows for a good seal when you ensemble the top part of the fountain, this pump has a thick cord that makes it very difficult to obtain that seal. Yes the carbon filter fits in the front which no all the pumps do. But trying to ensemble the swan neck is very difficult. You end up with a puddle of water because the suction inside was. It obtained. Since Amazon doesn’t sell this model of fountain any more and tired of buying pumps that simple don’t work, I purchased a new fountain the same model from chewy that still sells them. They had a sale that it come with a box of extra filters and I solved the problem as my cats love the swan neck model and have rejected about 4 other models. And I do have 5 rescued cats age ranging from 15 years old to 4 years old. Hope this helps someone before you pay almost HALF the price of a new fountain for a pump with poor performance and reliability.

As you can see, one of my cats is happily drinking out of her fountain again. This pump works well in the clamshell of the Pioneer water fountain; a perfect match! As the pump before, quality craftsmanship, excellent fit, quiet/smooth pumping. The last pump of this brand lasted for several years and considering the price, is a steal compared to other pumps. I highly recommend this powerful little pump!

I bought the replacement pump for my cats fountain in December. I chose to purchase the genuine item as opposed to cheaper versions, I shouldn’t have bothered the connection pin to the plug has snapped after just two months use so is now useless, extremely disappointing as the fountain has been brilliant.

Bought as replacement pump for my cats water fountain. Works well.

Recomendado

It’s great to have a replacement available. It works perfectly in the item.

For some reason this order was fulfilled from America, so the transformer came with one of their weedy plug things that look positively dangerous when you’re used to UK BSI 3 prong plugs, but I kept theold one, so fingers crossed it works. The cat will be pleased. Why this order was satisfied from the USA is a mystery, you can buy the Pioneer Pet Fountains in the UK, the stainless steel components will effectively last forever, and the pump has been running nigh on continuously, cleaning aside, since 12th December 2015. They are solid little pumps. My issues are with a useless transformer I didn’t need, anyone want one with the US fitting. I have no hesitation whatsoever in recommending the Pioneer Pet fountain range, we have the Rainbow Drop version, the cat absolutely loves it. The filters are easy to replace, it looks great, it’s accessible for the cat to sit and drink from the pump, it’s not too noisy either. I have it in the living room so can see she’s getting plenty of water, it becomes part of the background noise, I notice more when it’s off than on. The old transformer works thankfully, and the cat is delighted that her fountain is up and running again. I’d suggest the manufacturer unbundle tge pump and transformer into two distinct products, or offer different olug type options when ordering,