Shark Matrix Plus | 2-in-1 Robot Vacuum & Mop for Carpets & Hard Floors | Sonic Mopping & Powerful Suction for Pet Hair | Self-Empty Base | 60-Day Capacity | HEPA | LiDAR Nav | Black/Gold | AV2610WA

The one word to describe this product is "AMAZING!!". We keep a very clean house but this Sharp Robot Vacuum & Mop is simply amazing and it will literally go everywhere like completely under all the beds, under couches, dining room tables, under China cabinets and into the most tiny nooks which used to be a pain to manually vacuum. When I say "go under", I mean thoroughly clean as if you were on your hands and knees hand vacuuming the floor or hand mopping the floor right up to the baseboards. To do this good of a cleaning, with a manual vacuum, would mean moving the beds and couches and moving all the chairs out from your tables. Do you remember how hard and tiring that is? To do all that in a 2,500 sqft home, would take 2-3 hours. It is a lot of work!! To sit there and watch this robot work is a marvel, and the "matrix" cleaning system is a blessing as no part of the floor or baseboards are missed, even under furniture. This is such hard work to do manually, it is why most people only do deep cleaning such as this 2-4x per year with surface area vacuuming weekly but with this Shark Robot it can be done 2-3x per week or as often as you need or want it done. Programing it was a piece of cake. The Robot got the lay of our house in one pass and by the way, our house has a lot of "obstacles". Lots!! I wondered if we needed to move anything, but the robot navigated the house better than a person. I thought I might need to hand vacuum under my desk because there is a 1/2 thick glass chair matt there and the space behind my desk is rather tight, with the desk chair and side chairs, with a cabinet and a credenza. NOPE! The Shark Robot navigated it perfectly. It vacuumed every inch of the office, under the cabinet, over the glass matt and behind the desk in the cubby where your feet go. I was blown away in awe and amazement. I even used the white glove test behind my desk and not a speck of dirt. We also have a lot of area rugs and the manual vacuum used to always get stuck on them and jam. I wondered if we were going to have to remove all our area rugs. We probably have 10. (Moving them would be a lot of work too). NOPE! The Shark Robot navigated everyone of them and cleaned them thoroughly. No jams and no stops. The Shark did GREAT! This Shark Robot Vacuum and Mop has exceeded my wildest expectations. I read hundreds of reviews and research the heck of the Top 10. I am glad we chose the Shark Robot because it has been great!! We have two dogs and all luxury vinyl flooring and porcelain tile throughout the home. We also have about 10 area rugs and (2) 36" x 45", 1/2" thick glass floor matts, and the Shark Robot navigates over them and cleans them thoroughly. We also allow the Shark robot to clean the entire house. We do not have any "no-go zones". Though, they can be programmed in, if you desire, we wanted the entire home vacuumed and mopped. The noise level is noticeable but not as loud as a regular vacuum. I work from home and I am on the phone a lot. The noise does not distract from my calls. An outside grass weed eater or blower is far louder. (Those will disrupt my calls, but the Shark Robot sound does not distract). You can also easily watch and listen to the T.V. even when the Shark is in the same room; it is not distracting. A few other super cool features are that the Robot will call out or beep when it is returning to the charging and docking station. I LOVE that it knows when to return to its charging station and when it needs to empty itself. It even has a self cleaning function at its docking station. The makers of this robot have thought of everything. The app on your phone works like a charm. The Shark Robot is super smart and learns quickly. It will pick up things that my manual vacuum rejected such as popcorn kernels, dog food pellets, peanuts (without the shell), as well as all manner of dirt, grime and paper scraps as well as dog hair and fur. I think the price we paid was a bargain in terms of the quality of the machine and its capabilities. You just can't beat its cleaning capabilities and the fact that your time is freed up to do other things while the Shark Robot does a thorough cleaning. (My first job right out of college 30+ years ago was working for ServiceMaster managing the cleaning of hospitals. It was super tough work getting those hospitals spotless and clean, but I am afraid to say this Shark Robot (had it existed then) would have replaced us all and done a far superior job. Not beating up on us, but the Shark Robot NEVER tires; people do. This Shark Robot vacuums and mops at its highest capacity and with maximum accuracy all the time, and on-demand, and never tires. It is going to do a super cleaning job every time you need it to and on-demand night or day. It is simply amazing!! We rate it A++!

Update 12/29/2025: if i could give a zero i would!!! ok, the warranty ran out November 2024, the unit has failed. It started to act up a month before the warranty ran out. I cleaned it, new filters, new rollers, did regular maintenance work, it still failed. I was told by a Shark rep after going through the steps to fix , and it can not be fixed. I was offered 30% off buying a new one from Shark! I paid 349 plus tax for a vacuum that only lasted a year with normal daily use in our home!!!! I have had Shark vacuums in the past, with no problems, so i stuck with Shark on the Robo Vac, and that was a big mistake to do so!!!! What a rip off!!!!! Now i am out a vacuum! Back to a broom and dust pan! It does not fail in a year nor cost almost$350!!!!! ------------------------------- OLD review: I did not get the highest model, but being a lover of shark vacuums I did purchased the self cleaning vac mop model to see if i would like a robot vac. All I can say is WOW!!! We have 2 dogs whose job is to shed, 4 cats, a cocatoo, hubby and kids. The first picture is random run, the second was from after returing to dock to empty and then back to point it had stopped at to finish. The 3rd is from a whole house programmed run. 4 rooms, 1 bath and hallway. The last one the pad from cleaning one room with the mop function. That blew my mind, it is not a frequently used room and had been washed a couple days before. Using a broom or cordless stick vac(not Shark, was a bad girl, i can say it will soon be replaced with a Shark version, no more straying from Shark)it looked like i could make a toupee daily!!! This robot vacuum 3 toupees in one cleaning! This was on normal mode, may try matrix next time and see what she finds!!! Love how she mapped the rooms, it was very accurate and let's you know the size of the rooms, and also the size of cleaning it does. It was very impressive!!! The mop feature worked great too. I have no complaints, no streaks, dried quickly and was not sticky. My goal is to get the shark robot vacuum wet/dry model that auto fills cleaning fluid too. I can not believe how much crud it finds and how clean the floors are. I do have some furniture it can not go under, but it does get under enough to help control dust bunnies, especially if able to go around the full piece of furniture. I will see if this helps lessen dusting since the floors are so much cleaner. It really is not that loud when it empties itself. Very quiet when working. I love that she can be programmed her to sweep the whole house and she does at 0300 daily. Off she went with no prompts. Could not be easier!!! She loves working nights! HA HA. I am not technically savy, so it took me a couple minutes to figure out the app. But, once I did, a piece of cake to set her up! Now to see if she does hold 60 days of this crews fur and dirt!!! I have confidence in Shark, that it will!!! If your home has two levels you would need 2, I have one room that has a step down into, I just place her in the room, push clean and off she goes. I am impressed that my floors do not look like they need to be swept again a few hours afterwards. I do not have carpet, but i do have a dog rug that absorbs all with shag pile under their food and water bowls, and she goes right over it! Its time to put the one down by the front door like that one, and I am pretty sure she will not have a problem with it. I am very happy that "Rosy" loves to keep my floors clean!

I love this robot vac. It vacuums my living room, dining room, kitchen, and hallway with precision. The mop attachment is easy to affix and it does a great job mopping the hard surfaces. The ability to spot clean and clean individual rooms is helpful. And the self-emptying feature is awesome! No need to do anything except empty the debris holder every two to three months. Mapping took a little bit, but is extremely accurate. I can't believe I waited so long to get one of these. I haven't used my regular vacuum in months!

المنتج جيد ولكن الكهرباء 110 البرنامج لا يعمل في المملكة العربية السعودية

El equipo presentó una falla y tanto Amazon y shark respondieron con la garantía.

It's a great vacuum/floor cleaner. Does exactly what's it's supposed to do and does it well. The app, however, is a real waste of time. It's annoying having to always sign in, and super annoying navigating it. I don't need that much organization in my life. Appliances really don't need apps! What's next? A push broom with an app?? Would give it a 5 star if the app was easy to use, but it's just not. Not time saving, not logical and certainly not practical. It's just not. What I do think is exceptional on this machine is, the 'non tangle' brush and that the machine stops if it picks up something that will damage it. In question was a 'tack' it picked up and it shut down immediately. Love this feature. As for the floor cleaning option, it washes well, but I hate to clean any machine, so I will just use it for vacuuming as the dust bin is so easy to empty, and cleaning the washing liquid out of the washing component is not my kind of fun. Worth the $$ to me, but I should have got the model that just vacuums, and saved a few bucks.

Es demasiado complicado, la aplicación es muy complicada y se sale constantemente, se pierde mucho tiempo estar reiniciando cada vez que deseas ponerlo a limpiar, realmente estoy muy arrepentida de comprarlo, ya que el robot funciona solo con el mapeo y no se puede utilizar de manera manual. Lo compré en el mes de mayo y desafortunadamente ya no puedo regresarlo. Que mal que la empresa sólo da un mes para la devolución y este mes no es suficiente para que puedas comprobar si realmente funciona. No lo recomiendo en lo absoluto, ya que no es nada práctico y tienes que reprogramar y perder tiempo cada vez que limpias en volver a mapear y si tuviste algún error al inicio este es otro obstáculo porque nunca te va a limpiar el área que quedó sin mapeo. Sería un excelente robot, si tuviera la opción de manejarse de forma manual, ya que la aplicación está muy mal diseñada. Ahora tengo un robot sin poder utilizar, ya que la aplicación no funciona y por lo tanto, si no funciona la aplicación, tu robot estará parado, mi dinero fue pérdida total

Shark 2 in 1 Mopping has stopped working after just use of 1.5 years. I bought it on amazon paying C$750 and found it is not worth the money. Few issues which I think are important to know for this model 1. It has 2 different installations, one for vaccum and other for mop. The vaccum collects dirt in the main base, but the Mop install collects dirt in the installation itself. What this means is that dirt and water remains in the same installation causing it to clog due to moisture (which happened to me) and then stopped working by not identifying the mop install. 2. The AI algorithm not very good, I have faced issues where it gets stuck in a loop and I had to restart it. This happens for one of my room and multiple times. 3. Limited warranty: This is the biggest issue. Shark has only 1 year warranty for a $700+ product. Looks like they don't have any confidence in the product. They will need more money for any issues post 1 year and don't guarantee a solution. My usage has been very decent for a 500 sq feet home and have used it with care. Still it stopped working on me. I would not advice this product.