Q5

Unboxed it today and got it cleaning the main part of the house after just charging it to 51%. I am still having trouble believing how good it is, especially in cleaning up clumps of pet hair all over the place. We have multiple dogs and cats who shed constantly and copiously, and I have black floors to boot (pro tip: pets and black floors are a bad combination). In addition, the beasts keep tracking in mud/dirt from the backyard and leave muddy (when raining) and dusty (when dry) paw marks all over the place. So I set out to see how the S7 would deal with the worst of it. I decided to not manually vacuum first because I wanted to stress-test it with a week's worth of pet hair clumped all over the place along with a filthy floor. I installed the Roborock app on an Android tablet (with no Google account on it, got the app off apkpure, natch), created a Roborock account, and used the app to connect the robot to my Wifi and install a firmware update which was available. I then filled the water reservoir and snapped on the mop attachment with the mop cloth on it. Then as soon as the charge level hit 51% I pressed the "Clean" button in the app and waited to see how the robot would tackle the very unclean floor. The S7 was totally up to the challenge, and right out of the dock it left a strip of unbelievably clean floor. Now I wish I had taken photographs, because this thing just went gangbusters on all the clumps of hair and dust on the floor and I'm still pleasantly shocked by how good a job it did. The area mapping algorithm is pretty efficient and effective - it divided up non-rectilinear areas into blocks of rectangles, and after systematically cleaning the rectangular area it went to clean the irregularly shaped areas (of which my house has many; I think the architect hated 90-degree angles and liked conic sections). As the robot moves about doing its business, the app shows real-time progress of the robot's movement as well as new areas of the map appearing - if you've played an RPG computer game, the map update as the LIDAR refines the map and shows new areas is very like how games like Baldur's Gate, Diablo, etc uncover new areas of the map as you explore them. It did most of the main area in 34 minutes, using up 32% of charge. Just as it negotiated the tall bumpy threshold into one of the bedrooms, it decided it needed to return to the dock for charging. Now, that threshold between the bedroom and the main area is quite large, and I was expecting that I'd need to go help the robot back into the main area so it could go dock itself, but after a few seconds I heard it trundling back in and it headed straight to the dock and plugged itself in to charge. At this point I plucked it off the dock to see exactly how much trouble it had gotten itself into with all the pet hair it had sucked up so far. I expected that the roller would be wound solid with pet hair and that I'd need a session with scissors and patience. It was not needed - the roller was completely clean, and most of the pet hair it had sucked up was in the dust bin. One compressed clump of pet hair was up against a wall, but I think it got dislodged there as the robot cleaned the floor at the wall junction. The dustbin itself could be designed a bit better because it has a couple of baffles across the top of it (under a removable filter) which make it a little difficult to empty the dustbin of pet hair - I had to pick out clumps with my fingers and pitch them in a dustbin. No biggie, though. I then checked the state of the mop cloth to see whether the cleaned-up pet hair was felted to the cloth, and again I was impressed by how little pet hair was actually on the mop cloth; I expected lots but found almost none, which was further proof that the robot had vacuumed up whatever it encountered. The water reservoir was about half empty. Sound-wise, the robot is not that noisy when cleaning - to me it seems to be less noisy than a regular non-robotic vacuum cleaner. The robot is currently resting (charging) and I've refilled the water reservoir. Can't wait to see how the algorithm handles cleaning when it has to resume cleaning where it left off. One thing I have to mention: since Roborock is a Chinese company I had some privacy concerns regarding house maps etc (remember the Roomba scandal from a few years ago?) which remain to be assuaged, but the company's product page for the S7 MaxV Ultra (the S7's bigger better brother) states that they have privacy certifications from a well-known German arbiter whose name escapes me at the moment, so perhaps this is not going to be a problem after all. All in all, I am VERY impressed by this thing and will definitely be buying the AutoDock for it. Next year, I'll buy its bigger brother the S7 MaxV Ultra (with double the suction power, and a snazzy self-cleaning AutoDock) when I have some money to drop on it.

It’s AWESOME!!! Great battery. Does well navigating. It’s one of my favorite things I own. It was easy to set up. It went to map my home and did very well. The app works great. You will be very happy with this purchase. It cleans well even on carpet.

Updated review - after interacting with the company I am making this a 1 star review from 5 start. After only 10 months, the robot entirely failed. Completely non-working. I contacted the company for warranty replacement and immediately began having issues. The company dragged me first through a week-long, slow back and forth question process asking me questions like "are you sure you plugged it in?". After finally determining the product required replacement, they immediately got weird. First they said I would have to pay to ship the robot back to them (despite it clearly being a manufacturing defect that it had failed so quickly after purchase, especially considering the excellent care/condition I kept the robot in) . Then they said "it may or may not be covered under warranty". It was clear they didn't want to honor the warranty. Then they sent me messages quibbling about how old my machine was, basically saying it might be too old. This is despite the $650 machine only being 10 months old, which is not old at all. We all expect a $650 machine to last longer than 10 months. Finally, they say "they will check it out" but were still very evasive about the warranty and clearly not wanting to honor it. So I sent them my machine, which was clean, with fresh parts, and in great condition other than not turning on. Today, I got a shipment back from them. See attached picture. They sent me back somebody else's used machine as a replacement. The machine came in a sloppily packaged box that showed no care in packaging. The machine itself is covered in somebody else's dirt, completely filthy, covered in dents/scratches, and the parts are worn out and needing replacement. I have contacted the company and asked them to immediately resolve this disgrace. Providing me a machine in this poor of condition is likely a violation of warranty law, since they have provided me back something worse than I sent them. Shame on roborock. I will never purchase from this company again. This shows no professionalism or customer care of the company. Do not buy this company. Their customer service is awful and they will not honor the warranty. Previous review (before this vacuum broke after only 10 months and I had to interact with the company): I've had this machine for 6 months now with zero issues. I run it 1-2/x per day so at this point, it's had hundreds of run cycles. I'll tell you upfront - I have all hardwood floors with some small kitchen and bathroom rugs. So I don't know how this works on carpet. I also have no stairs, so I don't know about stairs. I have 2 dogs who shed and track dirt everywhere. I've owned robot vacuums for about 15 years now, ever since they started coming out. Over the years I've owned roombas, eufy, neato, and roborock. This is my favorite robot vacuum yet and I've been very pleased with it. As with all robot vacuums, you have to pick your floor up or it will get stuck on things. I purchased this on a Black Friday sale and got a great price - I recommend waiting for a good sale. Pros: -Has great, systematic navigation that makes cleaning time very fast. I have about 800 sq ft and it can vacuum in 30 minutes and mop in deep mode in 45 minutes. Also much better than previous robots I've owned. -Good obstacle detection for furniture, it is very good at not running into things. Much better than my previous robots. -Mop is a very nice feature. I like it a lot and my floors feel much cleaner with it. I use the Roborock mopping solution. I find it gives a better clean. You need very little per tank, so a bottle lasts forever. The mop is like a swiffer, so don't expect deep cleaning. I use the mop function every day so the dirt never builds up, and it works just fine. Mop deposits very little water, so dry time is fast. Huge plus since I have dogs, I don't have to worry about them running through water and making a mess. I can run this with my dogs present without issue. I would buy the extra mop pads online so you can always have clean ones. I swap the mop pad for a clean one every day. -Vacuum works pretty well. Picks up most things on my hardwood floors, but I can still feel a small amount left behind. If you turn the mop on with the vacuum, everything feels picked up to me (very clean floors!). -Better at not getting stuck on kitchen/bath rugs than my other robots, but can happen occasionally. Maybe 1 out of every 10 cleans I find it gets stuck on them. -Great battery life. One vacuum runs takes about 25% of the battery for my 800 sq. ft.. This is really nice, because I can run it multiple times per day (every time I leave the house) to always have clean floors. -App works just fine. I like it having it though because I can set it to vacuum before I leave and then turn the "deep mop mode" on while I'm running errands, so it's nicely mopped when I return. Cons: -I wish the height were less (lower profile). It is too tall to get under my dresser and coffee table, which my other robots were able to do with no problem. -Cannot detect cords or other very low profile obstacles. All robots have this problem. Pick up your floors before running. -App is very slow to load. -Vacuum leaves small, but negligible amount behind. I find this comparable to other robots, so for me it's not a big issue - just what I expect from a robot. Mop takes care of what is left, so it's no problem. -The washable filters aren't so great as in they're not really washable. They take days to dry once you wash them, so unless you are cycling between another dry filter, that's a big inconvenience. I've also had several filters mold after washing them, making them unusable again. For me, I've stopped washing them for these reasons and just treat them as disposable. -When you run the vacuum with the mop, a little water does get in the vacuum brush area. This causes some dirt to accumulate (muddy-esque) on some of the parts. I wipe it down when I replace the mop head to prevent accumulation, so it is something you have to take care of. Unknown: -I can't comment on customer service, because I've never had to use them. I guess that's good because nothing has broken! -I don't have stairs so I can't comment on that. In my experience, most robots need a block set up to prevent cliff drops even if they advertise at being able to avoid stairs, so I would assume this is the same. -I don't have thick carpeting. Most robot vacuums don't have enough suction for thick carpeting so a regular vacuum is needed, while using this for "surface" cleaning.

Absolutely love. I have had it for 3 months now. I have 5 cats and 1 dog, and it does an EXCELLENT job of getting upset all the hair and DIRT/DUST. I've tried other robot vacuums that don't get up dirt/dust very well, and it is huge for me that this does. The app set up and mapping was quick and easy. I also love that you can see on the app where it has cleaned, where it hasn't, and where it found a barrier. The tank it empties into holds quite a bit. Like I said, I have a total of 6 animals (the dog is german shepherd and sheds a lot), and I run it almost every other day. It is fairly large capacity. I bought additional bags thinking I'd have to change them out frequently, I didn't have to change out the bag until after about 1.5 months. Only complaint about the self emptying is that it doesn't automatically empty until it is done and goes back to the docking station. As in it doesn't sense that it is full and needs to go empty. So if you need it to empty throughout cleaning, you need to set a time in the app. For ex -It takes about an hour for it to clean my set area. I had to set mine to self emptying after 30 mins (so halfway through cleaning). Once it is fully done, it docks and self empties again. The tank it empties into you also have to check if it is full, as it doesn't tell you.

This is SUCH a good robot vacuum! We absolutely love this addition to our home. Mapping is great, I haven't had a glitch in the app, no go lines and no mop areas are reliable and easy to set up. The suction is great and leaves my floors without residue. We use the mop on most nights and are really happy with it's performance on our laminate floors. The first few times, you will have streaks. This is due to the floors being dirty. With regular use, the streaks will diminish. This is significantly quieter than our previous iLife robot vacuum. We can have it on the normal strength suction whilst watching TV in the same room. Filter is easy to clean, bin is big enough for our home - we empty after each use. Carpet performance is excellent. Haven't been the least bit disappointed. 2 dogs that shed a LOT are no match for this little guy.

Estou usando o robô há aproximadamente 2 meses e não tive qualquer problema. O aplicativo é de muito fácil uso, muito intuitivo e descritivo. A função de aspirar é totalmente eficiente. A função de passar pano é muito boa, porém, não substitui completamente um trabalho manual com pano. Todas as funções úteis de personalização de mapa, rota de limpeza, prioridade de áreas estão disponíveis no equipamento. A limpeza do robô é muito fácil e prática, não toma nem 5 minutos. O pano do mop é de fácil retirada e lavagem quando necessário. O saco do reservatório de pó é grande, dura muitas limpezas, contudo, após cheio é necessário comprar outro para substituir, não é reutilizável.

Wow! Finally i bought it after a lot of doubts. Reviews. Thinking.. reading.. hesitating.. and being tired to mop my kitchen every day so many times. It is amazing helper. It started smoothly and was so easy to understand even for dummies. Yes it also needs some maintenance - and due to compact sizes you need to fill tank daily, wash the mop and etc. But it still worth it especially if you have big space and not crowded. Though it navigate around room very well. I decided to buy accessories and ordered some extra mops here and brushes but not sure if those are originals. In general- I am happy i bought it

This is my first robotic vacuum. I have dark hardwood floors throughout and a black and white super shedder dog. When the vac goes through, not only does it pick up visible crumbs, fur, etc. but the dander from animal and humans. The shine that comes back on the floors is amazing. The fact that it does the cleaning under the beds as well is awesome. I don't use the app. Wally (the Roborock) moves along like he's got eyes. If I don't want a room cleaned, I close the door. Being a senior, this machine is a godsend.

This is an incredible product. I absolutely love it, it’s amazing. It cleans above my expectations. I bought it specifically to deal with animal hairs as I have three pets and it does this wonderfully. It has transformed my life. Some reviewers said it was noisy but I don’t find it so although I do live in Cairo and we’re “noise immune” in this city ☺️. Anyway I highly recommend it to anyone considering buying this purchase.