Hi, any chance we can get replacement part (F16)?

Either the box or instruction sheet should have a customer service phone number or email address.

Ease to disassemble and reassemble for a classroom use each year? Say a class of 20 students...one kit per student?

I wouldn't. The peices are strong when together but there are a handful of screws that need to keep their place. Once the screw threads "bite" into the plastic once, the strength of the attachment will lose alot of integrity if taken out and returned. Also, there are some adhesive pads that the "fingers" use for traction/purchase that won't peel off very well. I'm afraid that the pieces very likely would break if carefully taken apart and reassembled. I'd go as far as saying that it's likely that you would need to purchase 24 for a class of 20 to insure a surplus of "extra" parts for any that may break during assembly. Good one time assembly project though. Thank you for being a teacher. I hold teachers in the same regard as first responders as heroes. Bigs hugs for you.

I am missing a P2 screw, this toy was a gift, how do I get a replacement?

I haven't had to contact their support line.........buut, the p2 size screw is pretty common.....if you have any old electronics collecting dust, you can probably salvage one from any old tech laying around.

ASIN	B085LRW4VR
Age Range Description	Big Kid
Age range (description)	Big Kid
Battery Description	No Battery required
Best Sellers Rank	#940 in Toys ( See Top 100 in Toys ) #14 in Educational Science Kits
Brand	Thames & Kosmos
Brand Name	Thames & Kosmos
Country of Publication	Taiwan
Customer Reviews	4.4 out of 5 stars 3,761 Reviews
Educational Objective	STEM, Hand-Eye Coordination, Dexterity Skills, Construction Skills
Global Trade Identification Number	00814743015197
Included Components	Plastic building pieces, metal springs, flexible tubing, screws, manual
Is Assembly Required	Yes
Item Dimensions	25.4 x 12.1 x 27.9 centimeters
Item Type Name	Robotics & Programming STEM Experiment Kit
Item Weight	816 g
Item dimensions L x W x H	25.4 x 12.1 x 27.9 centimeters
Item weight	816 g
Manufacturer	Thames & Kosmos
Manufacturer Maximum Age (MONTHS)	360.0
Manufacturer Minimum Age (MONTHS)	84.0
Manufacturer Part Number	620501
Manufacturer Warranty Description	1 Year Warranty Against Manufacturer Defects
Material Type	Plastic
Model Number	620501
Size	12 x 25.4 x 27.9 cm
Sub Brand	Mega Cyborg
Theme	Robotics
UPC	814743015197 814743016231
Unit Count	1 Count

Thames & Kosmos Mega Cyborg Hand STEM Experiment Kit | Build Your Own GIANT Hydraulic Amazing Gripping Capabilities Adjustable for Different Sizes Learn Pneumatic Systems

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