Got 2 scooters.1 stays Locked unless handlebar is unlocked ther other one pulls up easily while locked. Is it broken?

Step 1: Open handlebar clamp and raise to desired height Step 2: With clamp *still open,* tighten clamp using No. 5 Allen Key (came in packet with instructions, thickest of keys) Step 3: Finish by closing clamp-- if things are tight-enough, you'll feel the added compression as you close the clamp That's it! This is only something that needs to be done on occasion for using the handle at "in-between" heights. Of course, please call us if you need any other help-- we have a toll-free telephone number, 888-236-5657, and are open Mon-Fri from 9am to 5pm Eastern Standard Time (EST). Cheers!

can this go on rough terrain?

Depends on what you mean by "rough terrain". Having the two wheels on the front and them being spaced out does help this scooter stay more stable on bumpy or uneven surfaces. Medium to hard dirt paths can work but you can't drive this thing in deep sand. Short grass, bumpy grounds like you might see in a park might be ok for a little ride but really this does much better on a paved surface. Somewhat bumpy sidewalks or slightly rough paved surfaces shouldn't be a problem -- although if your child has to deal with that for a long time it might not be enjoyable.

What material are the handlebars made of? i saw a prop 65 for bpa on the target website for this scooter and want to know which parts contain it.

The handlebars are rubber and do not contain BPA. After confirming with the manufacturer, it is noted that plastic generally contains BPA (aka the plastic deck, or standing platform). That said, our scooters are tested and have passed the BPA tests, as the plastic components of the scooter all contain less than 0.01, which is well below Europe standards of less than 0.1. Due to Prop 65 in California, we are now required to put the notice on any product that contains any level of BPA, regardless if it passes standards or not. Hopefully this insight helps-- namely, we can assure you that our scooters are very safe!

Brand	Micro
Color	Pink
Age Range (Description)	Youth
Special Feature	Light Up Wheels
Weight Limit	110 Pounds
Product Dimensions	13"L x 5.5"W x 34"H
Number of Wheels	3
Model Name	Maxi Deluxe LED
Wheel Material	Polyurethane
Frame Material	Aluminum
Item Weight	5.5 Pounds
Handlebar Type	Adjustable
Handle Height	24 Inches
Wheel Size	120 Millimeters
Wheel Type	Solid
Suspension Type	Front Suspension
Grip Type	refer to description
Brake Style	Rear Braking
Warranty Type	manufacturer's warranty
Recommended Uses For Product	kid's transportation, recreational riding
Maximum Age Recommendation	12
Manufacturer	Micro Kickboard
Global Trade Identification Number	07630053523046
Item Package Dimensions L x W x H	23.6 x 10.6 x 6.5 inches
Package Weight	3.43 Kilograms
Item Dimensions LxWxH	13 x 5.5 x 34 inches
Brand Name	Micro
Warranty Description	1 year manufacturer
Material	Polyurethane
Suggested Users	unisex-teen
Part Number	mmd077
Model Year	2019
Style	Pink
Included Components	Scooter
Size	13 x 5.5 x 34"

Micro Kickboard - Maxi Deluxe LED - Three Wheeled, Lean-to-Steer Swiss-Designed Micro Scooter for Kids with Motion-Activated Light-Up Wheels for Ages 5-12 …

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